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The latest News and Information on IT Service Management, Service Desk and related technologies.

Self-Service Portal in 60 Seconds

Ivanti's Self-Service Portal provides a one-stop shop for all your users’ interactions with IT, HR, and Facilities, allowing your organization to follow through on shifting left. Learn more at ivanti.com/itsm Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Assist 2.0: The New Era of DEX for Everyone

For many years, I've spoken with power users in IT departments who love the insights they get from Nexthink. They can run complex queries, create dashboards, drill down into the network view, or implement new automations across thousands of digital workplaces. I've also noticed that these same teams have increasingly asked us to share the power of Nexthink with other IT functions, HR teams, or even employees.

What's New with Ivanti Endpoint Mgmt. 2025.2

What's New with Ivanti Endpoint Mgmt. 2025.2 To view the schedule for upcoming meetings, Click here. Description: Hear about what’s new in Ivanti’s SUEM 2025.2 and how they provide value to you and your organization. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

The Importance of Asset Disposal for asset management: Maximizing Value and Reducing Risks

Starting a business requires investing in fixed assets like land, buildings, equipment, etc. Have you ever wondered what happens when these assets turn old or outdated? Further, why should you never dispose of these capital assets or fixed assets without a proper strategy? Asset Disposal is a critical aspect of asset management that involves the systematic removal of outdated assets from the balance sheet.

Why Automation Only Works When Someone Owns the Outcome

Here’s the automation dream: click a button, walk away, sip coffee, bask in the glow of flawless execution. Servers behave. Pipelines hum. Metrics sparkle. Nobody panics. Even market studies say it’s worth big bucks. For instance, even the global intelligent process automation market is expected to reach over $25.9 billion by 2027. Reality, of course, has other plans. Without ownership, automation becomes a ghost story. Triggers fire. Logs fill up. Something breaks. And guess what?

Construction Management Software: Which One to Choose?

In the construction industry, coordinating teams, meeting deadlines, managing resources, and maintaining strong communication are essential to the success of any construction project. To streamline operations, many construction professionals turn to construction project management software—a must-have tool to enhance project planning, boost efficiency, and save real-time insights. But with so many software solutions on the market, how do you choose the right one?

The Benefits and Drawbacks of BLE Tags for Asset Tracking

Asset tracking is evolving rapidly, with organizations now turning to smarter, wireless technologies for better control, accuracy, and efficiency. Among these technologies, Bluetooth Low Energy (BLE) tags are gaining popularity as a cost-effective and scalable option. BLE tags enable businesses to monitor the location and status of assets in real time with minimal power consumption.