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The latest News and Information on IT Service Management, Service Desk and related technologies.

solarwinds

Shaping an Observability Journey for the Future

Aug 3, 2022 By Chris Day In SolarWinds
The world of IT has gone through a significant amount of change in the last five to 10 years, and the rate of digital transformation can be challenging for organizations of all sizes. Keeping up with new and evolving capabilities alongside an increasingly distributed talent pool can be tough. That’s why it has always been my goal to keep up with the latest trends and provide the best tools for professionals working in the IT trenches. One of those emerging trends is observability.
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InvGate

Active Directory: Everything you Always Wanted to Know (But Were Afraid to Ask)

Aug 3, 2022 By Steve Manjaly In InvGate
Microsoft Active Directory is one of the most popular directory services. As of November 2017, it was being used in 12.8 million organizations with 950 million users, as stated by Alex Simons, director of Program Management for the Microsoft Identity Division. Initially previewed in 1999, Active Directory (AD) became so ubiquitous that it was later a general term for other similar services.
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nexthink

The Great Regret: Why Are Employees Leaving New Jobs So Quickly?

Aug 3, 2022 By Vitasta Raina In Nexthink

What happens when employees leave jobs they’ve had for years in order to pursue new opportunities – and then realize they’ve made a mistake? That’s the question many workers are faced with in 2022, as the Great Resignation has paved the way for a new trend in the labor market: the Great Regret. In 2021, when the job market restabilized more than a year after the pandemic began, we saw a massive uptick in workers leaving their employers for new jobs.

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Infraon

CMMS Vs. EAM: What is the Main Difference in 2023?

Aug 2, 2022 By Infraon In Infraon
An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with so many different CMMS/ EAM solutions on the market, it can be hard to know where to start.
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Infraon

What is Asset Management Compliance - A Detailed Guide

Aug 2, 2022 By Infraon In Infraon
Businesses in each industry abide by the laws and regulations established by governments and regulatory agencies. In addition, the organization may also adopt policies for its internal operations. Failure to comply with responsible asset management compliance can adversely affect an organization. Asset management compliance may be described as the management of assets under the necessary standards of the specific business sector.
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Infraon

The key differences between Active and Passive asset discovery

Aug 2, 2022 By Infraon In Infraon
IT asset management (ITAM) is a strategic process that encompasses the proactive and reactive management of an organization’s physical, virtual, and cloud-based information technology assets. ITAM aims to optimize the cost, performance, and security of an organization’s IT infrastructure while maximizing its return on investment (ROI). To achieve these objectives, ITAM programs must be designed to align with an organization’s business goals and objectives.
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Infraon

All you need to know about Asset Management in Healthcare

Aug 2, 2022 By Infraon In Infraon
As a key decision maker in a healthcare organization, you have to deal with a lot of expensive assets to deliver quality care on a daily basis. From ECG equipment and pacemakers to MRI machines and laboratory microscopes, all these assets can impact the way your doctor/nurse/physician assistant provides the treatment. But how do you manage these huge amounts of assets, consumable inventory, and a long list of expiration dates and warranties?
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servicenow

5 ways to propel customer digital transformation

Aug 2, 2022 By Tara Garson Flower In ServiceNow

One of the great promises of digital transformation is its ability to vastly enhance the customer experience. By empowering your workers with the tools and information to deliver extraordinary customer service, you create increased value for your customers and your business. However, driving customer digital transformation requires a shift in mindset and approach.

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Asset Infinity

Importance and Tips of Condition-Based Monitoring Maintenance

Aug 1, 2022 By Asset Infinity In Asset Infinity

Usually, maintenance is performed based on two factors first is when asset failure has occurred and second is scheduled maintenance. In both cases, asset maintenance is done when the asset is in good condition or when it is too late. This is where condition-based monitoring maintenance comes into play. This maintenance is proactive, and maintenance is given to assets when it is required. For this purpose, assets are inspected regularly, several asset tracking techniques are used such as IoT.

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An overview of Azimuth, an open source tool for systematic error analysis for text classification.

Aug 1, 2022 By ServiceNow In ServiceNow
Thank you for watching this short video where we present Azimuth, an easy-to-use open-source tool that helps AI practitioners analyze AI models and datasets to check for errors in text classification. In this video, we walk you through a high-level overview of using Azimuth. The description below provides a summary of what is covered in the video.
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