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The latest News and Information on Managed Service Providers and related technologies.

12 Essential Strategies to Improve IT Communication

As organizations navigate complex technological landscapes, the ability to convey ideas, address concerns, and foster understanding becomes paramount. In this article, we delve into essential strategies to improve IT communication, presenting 12 essential strategies that can significantly enhance the way teams within the IT realm interact and collaborate.

Demystifying Zero Trust: Why MSPs Need to Take it Seriously

If you’re still relying on VPN servers to protect customers’ infrastructure, you could be leaving them as sitting ducks for cyber-attacks. This may sound like scaremongering, but VPN servers have increasingly come under the spotlight since COVID-19 forced the world to embrace remote working, and then again in 2021 as hackers shutdown the Colonial Oil Pipeline in the U.S. after gaining VPN access. However, VPN is now facing a much larger threat: an extinction event, driven by Zero Trust.

10 Best Remote Monitoring & Management (RMM) Software Solutions [2024]

Remote monitoring and management, or RMM in short, is software that is widely used by many managed services providers (MSPs) today, and for good reason. As its name suggests, an RMM allows your organization to remotely gather information from multiple endpoints and networks and perform various remote IT management tasks on them without disruption. The benefits of such a tool are priceless, especially as more and more teams become remote and distributed.

How Human Error Relates to Cybersecurity Risks

In the digital age, the threat of cybersecurity breaches looms larger than ever. Inadvertent actions, such as clicking on phishing links, falling victim to social engineering tactics, using weak passwords, or neglecting essential security practices, contribute significantly to cybersecurity risks. These actions create openings for cybercriminals to exploit, leading to unauthorized access and data breaches.

What Is WAF? Web Application Firewall Defined

The rapid evolution of technology has given rise to sophisticated cyber threats that can exploit vulnerabilities in web applications. Cybercriminals continually devise new methods to compromise data integrity, confidentiality, and availability. To counter these threats, organizations must adopt advanced security measures that go beyond traditional security protocols.

Server Management with Windows Admin Center

Windows server management is complex, and when your servers are running in different locations — on-premises, in a distributed network, in Azure, virtually, or in a hosted environment — it gets more complicated. You can simplify server management with Microsoft’s Windows Admin Center, which makes it easier to manage servers, wherever they are, from a single interface.