Operations | Monitoring | ITSM | DevOps | Cloud

Using AI and Automation to Enrich the Employee Service Experience

Artificial intelligence (AI) continues to take its place in the tech field. From virtual assistants to software capable of self-remediation, AI enhances everyday user experiences and increases the use of IT automation solutions in the workplace. Most of the tech workforce welcomes AI with open arms and understands the advances smart technology can bring and how it can improve business objectives.

Outdated Calculus of Cloud Cost Containment

“Cost” would seem to underpin almost every decision IT teams make. Sure, business requirements drive overall operations budgets, but it’s always in tension with decades-old certainties about cost. It’s long been the unyielding constant of IT equations. In particular, IT pros migrating application infrastructures out of the data center have discovered the on-premises math of cost containment no longer works.

THWACK Livecast Series - Session 1: Keeping Your ISP Honest and Troubleshooting SaaS Applications

During this THWACK® Livecast series, we'll highlight SolarWinds network management tools designed to help IT professionals navigate increasing complexity with easy-to-use unified solutions. At SolarWinds, we create solutions to help users develop better team collaboration to tackle complex issues and reduce mean time to resolution. Using interconnected modules, users can troubleshoot network connectivity issues across the entire delivery chain, hybrid environments, advanced devices, and applications.

Cloud Migration: A Race You Shouldn't Try to Win

The race to cloud migration can seem like a good idea for most businesses, but a common trend has been to get there as soon as possible. Much like with the story of the tortoise and the hare, there are lessons to be learned from moving too fast. When it comes to cloud migration, businesses would be smart to choose a more strategic route and take their time.

Gamify Work: How to Apply Gaming Skills to Your Day Job (Part 1)

Do you like to play video games like I do? Recently, I discussed using skills taken from gaming to level up your career. Once I started thinking about the skills you pick up in video games that are transferable nontechnical skills, I couldn’t stop thinking about them. By now, you may have noticed I like to talk about how important “soft” or nontechnical skills are to your career, so I couldn’t pass up an opportunity to tie this to my favorite pastime.

Troubleshooting Firewall Issues in DigitalOcean

DigitalOcean is a cost-effective virtual private server (VPS) provider popular among the developer community. The platform also offers services for rapid development, deployment, testing, and maintaining modern distributed applications. One of these services is a managed firewall solution that allows blocking unwanted traffic. It’s relatively easy to manage and deploy as an infrastructure component. Sometimes, however, operations teams need to dig deeper when the firewall blocks network traffic.