The latest News and Information on Managed Service Providers and related technologies.
The recent Kaseya VSA cyberattack is an important reminder of how security works best when we approach it as a community. The adversarial pivot to supply chain-based attacks for delivering ransomware underscore the role we all must play in helping to keep each other protected.
When security is done well it’s not always convenient. Advanced security can sometimes even mean minor inconveniences to MSPs and their employees. But the rise in ransomware attacks requires improved security measures and harder environments, making small inconveniences worth it in the long run. In this blog I’ll look at some options for how you can harden your N-able™ RMM dashboard.
Fast, reliable recovery is the whole reason we do backups in the first place. But the complexity of managing multiple backup products, juggling ever-growing local storage, keeping backup chains error free, and coordinating off-site backup storage can have a negative impact on the reliability that brings peace of mind. The more staff, people, and vendors are involved, the less likely your process will be consistent and error-free.
It’s no secret that the modern era in which we live and work must fulfill an ever-increasing demand for digital transformation, especially when it comes to business. Microsoft Teams’ growth over the past year has been exponential, and while many companies rely on Microsoft 365 for their business continuity, very few of them have the tools to manage and support these services internally.
Small businesses face many operational challenges, one of which is effectively managing client relationships. When burdened with tasks like closing deals and maximizing profits, customer’s strategic requirements are often overlooked. MSP Managed Service Providers should consider themselves as business consultants and understand that long-term relationships are not built for selling products, but rather delivering solutions.
