Operations | Monitoring | ITSM | DevOps | Cloud

ilert now offers a native integration with Apica that connects telemetry events to ilert’s alerting, on-call, and incident communication. It helps SRE, DevOps, and IT operations teams turn detection into action faster, reduce alert noise with the aid of AI, and keep stakeholders informed without unnecessary notifications.

What’s the first thing that comes to mind when you hear the word ‘pager?’ For most people its either the ’90s or doctors. Which to me, feels like an oxymoron. A decades old device mixed with an industry based on innovation? It’s a recipe for disaster. Yet somehow, pagers still accompany doctors on their daily rounds. And while there are plenty of supposed “reasons” why, most of them don’t hold up, especially now.

Running a WordPress site is a dynamic endeavour that goes beyond publishing content. To maintain your online presence, it is essential to ensure website availability, improve performance, and provide a positive user experience. Frequent downtime, slow loading times, or unexpected errors like PHP errors or permissions errors can harm your website's reputation, drive away visitors, and negatively impact search engine rankings.

The rise of hybrid cloud, CI/CD, agile methodologies, and microservices has dramatically accelerated innovation, but it has also brought corresponding increases in complexity, fragmentation, and chaos. Enterprise IT departments are struggling to keep up. To stay ahead of these complex environments, enterprises have dramatically increased their spending on observability and IT Service Management (ITSM) tools. However, despite a 20% year-over-year increase in spending, incident detection remains poor.

While writing our 2024 recap, we found that teams handled over 2.2 million new incidents. Critical incidents alone tripled, increasing from 3,000 in 2023 to 9,200 in 2024. Dealing with such a large volume of incidents is not an easy task. And dealing with them manually is definitely not easy. Your valuable time goes into routine tasks like creating tickets, setting up war rooms, and notifying stakeholders. These keep you from fixing the actual problem.

Large enterprises today grapple with increasingly complex IT environments - spanning multiple cloud services, hybrid infrastructures and countless applications. Exacerbated by technology silos, the sheer volumes of data generated in such environments can quickly overwhelm IT teams, impairing their ability to identify and respond to customer impacting issues before outages strike.

Every minute of downtime costs money. Every manual handoff adds risk. And every incident without a standardized fix becomes an opportunity for inconsistency, delay, and escalation. That’s why more operations and SRE teams are turning to Incident Response Automation. Through the PagerDuty Operations Cloud, teams can leverage safe, pre-defined remediation actions, enabling responders to go from alert to resolution in minutes, not hours, reducing MTTR and improving response consistency.

Cyberattacks against ecommerce businesses are accelerating, and recent incidents show just how many different angles attackers are exploiting. Whether it’s phishing campaigns, third-party data breaches, or malware injections, ecommerce stores are a prime target. Here are three recent incidents making headlines, and what they mean for ecommerce operators.