Operations | Monitoring | ITSM | DevOps | Cloud

Learn how Logicalis, a global technology service provider, partnered with Ivanti to transform their IT operations. Discover how they leveraged automation and Ivanti Neurons to streamline workflows, reduce manual intervention, and deliver exceptional service at scale. Key Highlights: How Logicalis simplified complex global IT environments. The role of automation in improving service delivery and response times.

A device ships out, IT pushes the enrollment profile, and then... nothing. Every tech who's supported Apple Business Manager, Android enrollment, or Windows Autopilot has hit this wall at least once — and it's rarely obvious whether the problem is a bad Wi-Fi handshake, a broken ABM sync, or a config profile that silently failed to apply. In this session, we'll walk through exactly where enrollment breaks and how to fix it fast.

Discover how AI transforms ITSM workflows and elevates your support team. In this video, an IT leader shares why they recommend Ivanti ITSM for its ease of workflow setup and how they are using AI to automate and amplify their service desk. From AI-powered troubleshooting that intercepts support calls before they reach technicians, to automated knowledge article generation, incident correlation, incident summarization, and AI-enhanced customer communications, see real use cases in action.

Adrian Moore, Head of IT Customer Support at the University of the West of England, supports 50,000 students and 5,000 staff across a complex mix of professional services, academic researchers, and student devices. In this testimonial, he shares how Ivanti Neurons for ITSM and Ivanti Neurons for ITAM — used together for over a decade — have fundamentally changed how his team delivers IT support.