It’s been a big month of great product updates in January, including the launch of the OpsRamp Winter Release, the ability to deliver collaboration across service delivery and IT operations teams with our certified ServiceNow integration and silver membership in the Cloud Native Computing Foundation (CNCF). In this month’s OpsComm, we’ll take you through some of the exciting news and updates at OpsRamp. To see all of the recent OpsRamp coverage, check out our newsroom.
The importance of effective business continuity planning (BCP) cannot be understated. Being able to avoid and mitigate the risks and damages associated with a disruption to operations is critical to the health of any business. And, the two main pillars upon which a robust BCP program rests are, of course, the plan and the testing program.
Your team had been fighting this major incident for hours, but your investigation was hitting one dead end after another. Finally, you managed to isolate the problem and your graphs started to improve. When all systems went back to normal, everyone let out a collective sigh of relief, shut down the response call, and went back to bed, never to think of this incident again. Or so you thought.
The OpsRamp winter release delivers greater service-centricity and context for hybrid infrastructure management with intelligent incident management and cloud native monitoring. The January 2019 release features innovations such as a new UI for service maps, enhanced AIOps capabilities and cloud native monitoring features.
OpsRamp, the service-centric AIOps software-as-a-service (SaaS) platform for the hybrid enterprise, today announced new topology maps, enhanced artificial intelligence for IT operatzions (AIOps) features and new monitoring capabilities for cloud native workloads.
Uptime.com includes several advanced check options to provide the flexibility organizations need in creating a response plan to downtime. Maintenance and planned downtime for patches and updates don’t typically create severe downtime events. With escalations, teams have an automated alert system that contacts designated senior-level personnel with relevant technical data.
Improving MSP Incident Alert ManagementAs the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds more clarity to the game.
