Operations | Monitoring | ITSM | DevOps | Cloud

Stop observing, start automating: RedHat and LogicMonitor pioneer the next gen of Event-Driven Ansible

LogicMonitor has long been synonymous with observation — a platform that keenly watches over IT environments, alerting teams to potential issues. However, the age-old challenge remained: how to seamlessly transition from observation to action. Enter the LogicMonitor event-driven ansible integration with RedHat. What sets this solution apart is the fact our teams worked together to build it.

User Behavior Monitoring with M-21-31

With M-21-31’s Advanced EL3 requirements now past due, many US Federal Civilian agencies are still looking to close gaps in their Enterprise Logging capabilities. As part of the EL3 requirements, agencies must be finished implementing user behavioral analytics (UBA) that enables: For many organizations that leverage machine learning (ML) to detect anomalous behavior across the network, UBA solutions have become a critical piece of the enterprise security and insider threat puzzle.

Monitoring Microsoft Windows with Grafana Cloud: new updates

Windows is widely used by developers, businesses, and individuals alike. Renowned for its adaptability, security, and reliability, the operating system is a preferred choice for servers, desktops, and embedded devices. It also holds a significant presence in the cloud, serving as the foundation for numerous major websites and applications.

Expanding OCI support in JFrog Artifactory with dedicated OCI repos

Great news for developers who leverage containers — JFrog has expanded its support for the OCI Container standard with dedicated OCI repositories! Before we touch on that, let’s do a quick recap on OCI containers for those unfamiliar with them outside the context of Docker.

How fintech companies can prepare for new DORA regulations

The clock is ticking for financial services companies that operate in the European Union (EU). Starting in January 2025, financial services providers and their third-party technology service providers must meet the new regulatory requirements of the Digital Operational Resilience Act (DORA).

AWS Bans RI Resale - What This Means For Cloud Users

This holiday season, AWS made waves by dropping a bombshell announcement: “AWS does not permit the sale of reserved instances (RIs) obtained through a discount program (per AWS Service Terms 5.5).” In other words, AWS is banning the resale of discounted RIs in their RI Marketplace. (See the full policy here, section 5.5.) The ban officially goes into effect on January 1, 2024.

SLA Management Best Practices for IT Services

The cornerstone of every successful relationship—business or otherwise—is a clear, mutual set of expectations. In IT, this plays out in the form of service level agreements (SLAs). But really, SLAs are only the first step in the journey to a happy customer relationship. The real key to maintaining happy customers over the long term is SLA management. Knowing how important SLAs are raises several questions: How do you create one, what should it contain, and how do you manage them?