Operations | Monitoring | ITSM | DevOps | Cloud

If you’ve been eyeing chat-native incident tools and wondering whether PagerDuty can compete in Slack, this one’s for you. Are you still treating your incident management platform like a glorified pager? It’s time for an update. Over the past months, we’ve been evolving our Slack app from a notification tool into a full incident command center, and we’re coming for the chat-native tools (ahem, incident.io).

For engineering organizations running on PagerDuty, on-call schedules are sacred. When P0 incidents happen, you need your best engineers focused and ready, not getting scheduled to conduct an interview they’ll have to decline. For years, recruiting teams have been playing a manual game of Tetris, cross-referencing on-call rotations against interviewer availability every single time they book a technical screen or panel.