Operations | Monitoring | ITSM | DevOps | Cloud

Why does everything crawl at peak hour, even though every switch looks fine? Calls break up and file copies stall. Then the tickets arrive, each one some version of "the network is slow." It's rarely one broken device. A WAN link maxes out for an hour with voice packets queued behind a backup job. Last week's config change hasn't been linked to any of it yet. Network optimization sorts this out one measured step at a time, starting with performance monitoring.

Catchpoint is now LogicMonitor Digital Experience. Co-founder Mehdi Daoudi reflects on the work connecting Internet and user experience visibility with LogicMonitor’s infrastructure insights, and how that progress advances the company’s Autonomous IT vision.

See how BGP announcements, replacements, and withdrawals shift reachability across networks you don’t own, and why outside-in monitoring catches them.

If your Wi-Fi keeps slowing down or dropping connections, checking whether your access points are online won't tell you much. You need to know what's causing the problem, whether it's weak signal strength, overloaded access points, or too many connected devices. Wireless network monitoring tools help you track these issues, monitor access point health, and spot problems before they affect more users.

How long does it take your service desk to rule the proxy in or out when a user says a site won't load? The proxy carries every outbound web request in most companies, and it still tends to be checked last. So service desks guess, even though the proxy has already logged what happened to that request. For a lot of those companies, the proxy is Squid. It has cached pages and enforced web policy for close to three decades, and it logs every request it touches.