Operations | Monitoring | ITSM | DevOps | Cloud

Redgate Monitor v14.1.0 now provides a simple, built-in integration with ServiceNow that uses its REST API directly. This replaces the older webhook-based approach and removes much of the setup and maintenance overhead.

On November 18, 2025, X, ChatGPT, Shopify, and many other major sites went offline simultaneously. Even Downdetector, Ookla’s popular outage tracking website, briefly went offline. What caused this issue? Why were so many major websites affected by it? And what steps can you take to reduce the impact on your own applications? ‍

Six months of safer releases, sharper AI insights, and a unified platform experience for feature flags and experimentation.

The hidden blockers slowing down your incident response and how to remove them before they become reliability risks. Incidents rarely go wrong because of one big failure. Most of the time, it’s a handful of small, familiar mistakes that slow teams down, muddy communication, or create confusion in the heat of the moment. Fortunately, these mistakes are predictable and fixable.

Puppet Edge Workflows, available with Puppet Enterprise Advanced, provide the orchestration tools to define multistep workflows to run against your infrastructure. This allows Puppet experts to create workflows that Ops teams can run without having deep Puppet language knowledge or the underlying infrastructure.

In the last post we discussed why we’re building our own Certificate Transparency (CT) search tool. There’s good background on the CT ecosystem in that post, so check it out if you haven’t. This post assumes a certain understanding of terminology covered previously. Now that we know where the CT logs live, and the different kinds of logs, we need to start reading them.

Vendor lock-in remains one of the most significant concerns when choosing a cloud platform. When your data becomes trapped in proprietary formats or services, migration costs skyrocket and your flexibility disappears. This challenge affects organizations of all sizes, from startups planning for growth to enterprises managing complex compliance requirements.