Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty Microsoft Teams Integration

Drive real-time ChatOps and Empower HybridOps with the PagerDuty and Microsoft Teams integration. With millions of daily users, Microsoft Teams is an essential communication and collaboration tool for many businesses. Many modern IT Ops and DevOps teams count on Teams to keep everyone on the same page when things are running smoothly—and perhaps even more so when they aren’t.

A (Lobster) Tale of Two Systems aka the ServiceNow Chronicles

Hi Yangsters, I hope everyone is staying safe during these unpredictable times. As a fellow professional in technology, I’m guessing your workload has either remained the same or you’re now extra busy since more people are moving to doing everything online. I’ve been so busy that I haven’t been able to provide a proper update on the ongoings of Bikini Bottom—until now. But don’t worry! We’ll get through this together!

LaunchDarkly Improves Incident Response with FireHydrant

Headquartered in Oakland, California, LaunchDarkly is a feature management platform that empowers all teams to safely deliver and control software through feature flags. By separating code deployments from feature releases, LaunchDarkly enables teams to deploy faster, reduce risk, and iterate continuously. Over 1000 organizations use LaunchDarkly to build, operate, and learn from their software.

What Is an Alerting System? Features, Principles and Best Practices

Alerting systems centralize all IT alerts into one intuitive platform. IT alerting systems integrate with your tooling stack, and provide alert controls that help teams increase efficiency and reduce false positives. The main functions of an IT alerting system include activating incident response, automating alerts, providing intuitive reports, and enabling quick communication between roles. To enable these functions, alerting systems should be designed with quality in mind, rather than quantity.

Anodot - Autonomous Business Monitoring

Business metrics are notoriously hard to monitor because of their unique context and volatile nature. Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time alerts and forecasts in their context. Anodot reduces detection and resolution for revenue-critical issues by as much as 70%. We have your back, so you’re free to play the offense and grow your business.

PagerDuty Salesforce Service Cloud Integration Workflow

Check out this demo of the PagerDuty Salesforce Service Cloud integration for customer service teams. See how a customer service agent can create an incident from a salesforce case, how an incident is assigned to the right person without falling through the cracks, and how an agent can maintain complete visibility into an incident before it gets resolved.