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NinjaOne Field CTO Jeff Hunter demonstrates capture & deploy a Windows Image using NinjaOne OS Deployment. In an elevated CMD terminal, run this command to sysprep: C:\Windows\System32\Sysprep\sysprep.exe /generalize /oobe /shutdown Chapter Markers.

If you're struggling to plan next week let alone next year, stop and assess where you actually stand. Define your desired future state, then put it on paper — just start somewhere. That one document becomes the roadmap you break down into your next 5 years. Watch the full IT Leadership Lab session.#Shorts.

He challenged his team to tackle a real problem — converting spreadsheets into something better — and used it as a learning opportunity. It gave the team purpose, got them out of survival mode, and built new skills at the same time.

NinjaOne Field CTO Jeff Hunter demonstrates how to set up a PXE server, or Preboot Execution Environment server, by configuring Windows Deployment Services on a Windows server. This gives teams a way to boot into WinPE without requiring a USB drive, and works more efficiently at scale. Chapters.

If you can't articulate the specific problem AI is solving, the conversation's over... full stop. is a great fit for real problems, but it's not the only solution, and it's not a solution looking for a problem to justify itself. Watch the full IT Leadership Lab session.#Shorts.

We’re back with another roadmap stream! You might think to yourself, “Talking about 2027 already? Isn’t that a bit early? I’m still sweating and lying out by the pool!” But planning this far ahead will give you plenty of time to sort out priorities, talk to relevant parties, set your budget(s), and more. Having these discussions in August may feel extreme but the leaves will fall and the snow will pile up before you know it, so you might as well get started now!

When a fixed data model doesn't fit your environment, you either work around it or go without. NinjaOne custom fields let you define exactly what data gets tracked — and control who can see, edit, or act on it. In this session, you'll learn how to: Set global defaults that apply consistently across devices and automations Configure role-based access so the right people interact with the right fields Use new permissions to lock down core asset fields Whether you're standardizing data collection across clients or tightening up access controls, custom fields are where NinjaOne starts to fit your workflow instead of the other way around.

Being honest about what you're struggling with isn't weakness — it's the fastest way to get real help. This IT leader says it's okay to tell your team "I'm struggling with X, can I just vent for 15 minutes" and skip the technical fix for a minute. Most people want to help — you just have to let them. Watch the full IT Leadership Lab session.

Everyone on the team knows August is going to be brutal — so say it out loud, and put an end date on it. Time-boxing survival mode turns "we're drowning" into "we're drowning until the 15th," and that's a completely different feeling to work through. Watch the full IT Leadership Lab session.#Shorts.

Mentorship doesn't have to come from one person — it can come from an entire community. This IT leader talks about following in his mentor's footsteps, speaking at events, and getting real support from Spiceworks forums without ever being made to feel less-than for asking questions. Watch the full IT Leadership Lab session.