Operations | Monitoring | ITSM | DevOps | Cloud

In this insightful episode, we dive deep into the real-world challenges and opportunities facing MSPs working with Microsoft 365 and related Microsoft technologies. N-able Head Nerd Joe Ferla is joined by Ben Lee, the latest to the Head Nerd team who is a seasoned Microsoft consultant with decades of experience in unified communications, Teams, Intune, and Microsoft Co-pilot. During the conversation Joe and Ben discuss the challenges MSPs and SMEs face when implement Microsoft’s powerful but often complex ecosystem.

Watch this on-demand webinar to discover how modern UEM transforms IT and security operations by bringing everything together on one centralized platform. Learn core UEM concepts, see how automation saves time and reduces errors, and watch a live demo showcasing real UEM capabilities in action. Perfect for IT professionals looking to streamline workflows, strengthen cyber resiliency, and boost productivity from a single unified solution.

Many cyber threats - like phishing, ransomware, and shadow IT - start at the domain layer. But too many security stacks only respond once the damage is done. In this on-demand webinar, Mikey Pruitt, Partner Evangelist at DNSFilter, shares insights, practical examples, and a live demo to show why DNS-layer protection is no longer optional - especially for MSPs and IT teams. Watch as Mikey breaks down.

Explore an overview of our Security Masterclass series led by Stefanie Hammond, designed to help MSPs and IT professionals understand today’s evolving cyber threats and how to address them effectively. This video highlights two key sessions: Ideal for teams looking to deepen their cybersecurity knowledge or organizations aiming to enhance their security offerings with clear, practical guidance.

Most IT and security professionals have heard of threat hunting – but few have seen it in action or fully understand how it works in the real world. That’s about to change. In this on demand webinar, Jim Waggoner and Kevin O’Connor guide you through a hands-on threat hunting session, showing how they identify, investigate, and surface hidden threats across cloud and endpoint environments. You’ll learn.

Modern cyberattacks aren’t just technical—they’re personal. And Rob Shapland knows how to exploit the human element better than anyone. In this episode, Chris Massey sits down with Rob to unpack the wild world of social engineering—from sneaking into corporate offices disguised as a delivery driver to using AI voice clones to bypass MFA. With over 200 successful break-ins (all authorized, of course), Rob shares what IT leaders and MSPs are still getting wrong—and how to fix it.

Jason Murphy, Head Nerd at N-able, walks you through the latest features released in 2025.3 Audit Log Expansion – Now track Discovery Job creation and edits via Syslog Improved Session Enforcement – Auto-invalidate sessions when SSO configurations change Device Import Safeguards – Warnings for discovery pre-check failures Duplicate MAC Filtering – New UI for managing reused MACs in discovery CMMC Progress – Continued development for DoD-aligned, on-prem environments.

In this episode of Azure on Air, we sit down with James Reed from West Coast Cloud to talk about how MSPs and CSPs are actually managing Azure costs - not with another dashboard, but with real tools and automation that clients can trust.