How to Configure Redundancy Channels in the OnPage Console

Learn how to configure redundancy notifications and copy recipients for a contact in the OnPage Console. This video walks through disabling Secure Messaging, setting the redundancy time interval, selecting additional delivery channels and sending message copies through email, SMS or IVR/voice call.

Important: Disabling Secure Messaging means messages will no longer be delivered through OnPage’s secure channel. This configuration is not HIPAA compliant and should not be used for healthcare communications requiring HIPAA compliance