How to Send Critical Alerts to the OnPage App | 3 Ways
What are the different ways to send a critical alert to the OnPage app?
This video shows three ways people and external systems can trigger a high-priority OnPage mobile alert that's also HIPAA compliant (secure or healthcare use cases):
- Email the recipient’s OnPage ID at OPID@onpage.com
- Call the OnPage toll-free number, enter the OPID and leave a message
- (https://www.onpage.com/global-access-numbers/)
- Add the OnPage email address to another system’s notification or alert settings
These options are particularly useful for users with OnPage mobile licenses who do not have a Silver or Gold plan.
For more advanced enterprise workflows, OnPage Gold supports webhooks, PAPI and native integrations, along with on-call schedules, routing rules, escalation policies, alert noise reduction controls, retention policies, call routing, user managemenet, message-status visibility and post-incident reporting.
Learn more about OnPage: https://www.onpage.com/
#CriticalAlerting #OnCallManagement #IncidentResponse