Operations | Monitoring | ITSM | DevOps | Cloud

You don't need to write automation or deploy on Kubernetes to gain benefits from resilience engineering! Learn how Honeycomb improved the reliability of our Zookeeper, Kafka, and stateful storage systems through terminating nodes on purpose. We'll discuss the initial manual experiments we ran, the bugs in our automatic replacement tools we uncovered, and what steps we needed to progress towards continuously running the experiments. Today, no node at Honeycomb lives longer than 12 months, and we automatically recycle nodes every week.

How do you run incidents and postmortems at a company with thousands of engineers spread across the globe? Jim Severino shares what worked (and didn't worked) for Atlassian.

The biggest challenges engineering organizations face are not technical. They’re fundamental problems with how we think and go about doing work, and the environments that we work in. In this talk, Gene Kim will share the Five Ideals and how they relate to Chaos Engineering. He’ll also show how the Five Ideals help build stronger, better performing, and ultimately more reliable companies.

Gremlin provides a hosted service for you to safely, securely, and simply run Chaos Experiments to prevent outages. Take a look at how Gremlin helps teams build more resilient software.

How many nines of availability are enough? In this talk, Gremlin CEO Kolton Andrus shares insights from years at Amazon, Netflix, and now working with a wide array of customers across various disciplines and industries. He’ll describe what each level of availability looks like, the challenges faced at each stage, and the trade-offs required to achieve the next nine of uptime.

In this talk, Gremlin CTO Matthew Fornaciari discusses moving from reactive to proactive operations.

Chaos engineering is the practice of hypothesis testing through planned experiments to gain a better understanding of a system’s behavior. The principles of chaos engineering have been around for years, and we have now reached the point where chaos engineering has gone from just being a buzzword and practice used by a few large organizations in very specific fields, to it being put in to use by companies of all sizes and industries.

Do you offer training to the engineers in your organization or do you throw them off the deep end to “sink or swim”? Providing training and education is universally important to set team members up for success in your organization and is critical for establishing a thriving Site Reliability Engineering (SRE) or DevOps practice and culture in the first place.

When humans are faced with a traumatic experience, our brains kick in with survival mechanisms. These mechanisms are the familiar fight or flight response, but can also include the freeze response - which occurs when we are terrified or feel that there is no chance of escape.

Every disaster is a concatenation of smaller failures. How can we design software and processes to accept that we live in an imperfect world? Explore the concepts of resiliency, harm reduction, over-engineering, and planning for failure with real examples.