Operations | Monitoring | ITSM | DevOps | Cloud

Why should you monitor your third-party Cloud and SaaS vendors if you are in SRE/Ops? As part of an SRE team, your primary responsibility is ensuring the reliability of your applications. What makes you responsible for monitoring services that you don't even manage? Third-party services are just like yours - with SLAs. And outages happen, affecting you as well as many others who depend on them.

What if your have already implemented tracing but lacks robust metrics capabilities? Enter SpanConnector: a tool that bridges this gap by converting trace data into actionable metrics. This post details the workings of SpanConnector, providing a guide on its configuration and implementation.

The software monitoring world is broken because of a TSDB. We deserve a TSDW.

How to handle whitespaces in the OTLP Headers with Python Otel SDK.

The concept of Round Robin comes from sports. And it has nothing to do with anyone called Robin, but the french word ruban (ribbon). In a Round Robin tournament, all participants face each other by taking turns. When applied to on-call schedules, a Round Robin escalation policy means that responders assigned to a level will take turns responding to alerts. When is this strategy useful and when isn’t?

Ths single most important thing to get better at your software monitoring journey.

The world population in 2024 is approximately 8.12 billion people. Of these, 4.3 billion people use Google regularly, while 3.74 billion are active users on Meta's platforms. Any disturbance involving these tech giants will surely make headlines, as seen in the recent Google’s Unisuper incident. The scale of these tech companies brings fascinating challenges in every aspect of their operations, including incident response.

Building a standardized open-source resource across instrumentation, query, and alerting pipelines to start your monitoring journey with Prometheus.