Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty’s September Product Drop is here! Includes PD Automation Runner (Early Access), Slack Experience Enhancements (in rolling GA now and Early Access), Post-Incident Reviews in PagerDuty web UI (Generally Available), and Scoped OAuth for Public Apps (Early Access).

Turn incidents into learning without leaving your workflow. Start drafts with one-click, from Slack or the incident details page, and complete them in the web UI with context and timelines built in. Post-Incident Reviews in web UI and AI-generated Post-Incident Reviews now generally available.

Building on progressive updates to our Slack app, teams can now resolve incidents even faster with new updates.

See, approve, and revoke third-party OAuth apps from one place. Apps request only the specific resources they need, and developers can publish them for customers to install.

Extend PagerDuty Workflow Actions and the SRE Agent to your on-prem and self-hosted tools, like Kubernetes, Splunk, and Grafana, without opening a single inbound port. Pull diagnostics or trigger remediation the moment an incident hits.

Ensure your team is ready to respond to incidents with On-Call Readiness Reports. Configure the notification requirements for your team, see who has their notifications configured, and send reminders to folks not yet finished with their configurations.

Keep your users and customers informed about the health of your services with PagerDuty External Status Pages.

Status Update Templates give your team control over how status updates are sent to stakeholders and what information is included. Customize your templates for different audiences and different types of incidents using the templating language Liquid.

Internal Status Pages keep your internal stakeholders informed about the progress your responders are making on running incidents.

New enhancements to SRE Agent power faster triage, greater access controls, and more connectivity into existing systems. Watch this demo to learn more about them: SRE Agent on Escalation Policies (EA), Recommended Workflows (GA), Agent Connectors and Tools (GA) and PagerDuty Advance team-level permissions (GA).