Operations | Monitoring | ITSM | DevOps | Cloud

How to Monitor Internet Uptime

Your ISP tells you your connection is up 99.9% of the time. Your users tell you the MS Teams video calls keep freezing. Both can be true at once, and that gap is exactly why you need to monitor Internet uptime yourself instead of taking your provider's word for it. This article covers what Internet uptime actually means, how to calculate it, what a good internet uptime SLA looks like, and how to monitor internet uptime with your own data so you're not stuck relying on your ISP's version of events.