Search is the key to improving the customer experience–and business outcomes Retailers that weathered the global pandemic now face new challenges: emerging shopping patterns, competitive upstarts, and economic uncertainty.
Following our very informative recent virtual roundtable of supply chain executives facilitated by my colleague David Kane, I was anxious to take a turn in the moderator’s chair for our next executive roundtable, ‘How to Maximize ROI of Your Inventory in Today’s Uncertain World?’, this past August 11.
Food retailers reduce the workload accumulated by their IT areas by almost 30% thanks to monitoring. Controlling data and extensive information from the whole company, by controlling, supervising and ordering everything through the same system, allows to reduce the times of action in the face of possible errors and failures, improves resource management and organization and increases the effectiveness of the business activity. In addition, monitoring saves costs.