Operations | Monitoring | ITSM | DevOps | Cloud

Server monitoring is the practice of continuously tracking server health, performance, and resource usage to catch issues before they cause downtime. When a server crashes, it can mean lost revenue, frustrated users, and a mad scramble to fix the problem. The right server monitoring tool helps your IT team stay ahead by providing real-time alerts and visibility into critical metrics. In this guide, we’ll break down how server monitoring works, why it matters, and what to look for in a solution.

MSPs and IT teams are trusted to maintain the security and compliance of sensitive data while also being on the hook for end-user experience. In and of itself, this is a tricky balancing act. When you add SaaS to the mix, compliance gets even more complex. SaaS compliance with regulations like GDPR, HIPAA, and CCPA is more complicated than traditional “castle and moat” style on-prem networks, where data resides squarely within an organization’s control.

Staying ahead in IT management means embracing innovation. For Global Tech Solutions, a leading managed service provider (MSP), growth came with a challenge: their existing remote monitoring and management (RMM) tool slowed them down.