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Automate Google Meet invites for employee onboarding. Cut down on app switching and manual handoffs. Add built-in action connectors for Google Meet directly in your workflow. Automatically create meeting spaces and more with InvGate Service Management. Try it today at try.invgate.com.

Hear directly from industry leaders and attendees at Envision 2026 as they share their thoughts on the future of AI, asset management, and working with InvGate!

Problem-driven development and handling ambiguity help determine when to use code automation vs. AI.

See how to create a Business Application in InvGate Asset Management and map the Configuration Items (CIs) behind any service using AI-powered relationship suggestions. Add one CI, let the system suggest what connects to it, and apply the suggestions to build your map in a couple of clicks. It also identifies the type of each relationship, so the map reflects how your infrastructure actually works.

Learn how to customize work types in InvGate Service Management so every department can use their preferred terminology.

Building a service request catalog is a quick win for your IT support strategy to improve employee experience and reduce agent workload. In this video, we present a simple four-step process for building a service request catalog using InvGate Service Management. This video shows how to build a service request catalog to.

New updates are now available across InvGate Service Management and InvGate Asset Management. Watch the video for a quick look at our latest additions, including the AI Hub Reports to measure your Virtual Service Agent’s performance and the ability to interact with the Virtual Service Agent directly within Slack. We’ve also introduced an asset-based lease cost model for hardware contracts and added granular control over location and people access permissions by role.

--- Building a CMDB used to mean weeks of manual work before you had anything useful to show for it. In this video, Matt Beran walks through how to build a CMDB in InvGate Asset Management, from collecting configuration items to mapping the relationships between them automatically.

Managing separate help desks for different departments can make support harder to keep consistent. Each team may have its own processes, tools, and data, while employees have to figure out where to go for help. InvGate Service Management brings those teams together in one platform. IT, HR, Finance, Maintenance, and other departments can manage their services from the same place, with shared processes, centralized data, and a single point of contact for employees.

--- Most IT teams have more asset data than they know what to do with: devices, software, contracts, lifecycles, dependencies. The problem was never visibility. It's knowing what to act on. In this video, Matt Beran walks through four AI features inside InvGate Asset Management that are live right now and change how IT teams work with their IT inventory. You'll see how to: Together, these features turn Asset Lifecycle Management and hardware refresh planning from manual lookups into something the system surfaces on its own.