Operations | Monitoring | ITSM | DevOps | Cloud

AI in IT: Great! Now What the Hell Do You Do with It?

The demand for organizations to minimize downtime, swiftly address issues, and proactively manage the infrastructure has never been greater. But how can teams be expected to meet that challenge with legacy tools and approaches? Enter Zero Ticket IT, a transformative approach where AI-driven automation eliminates traditional ticket bottlenecks, empowering IT teams to focus on innovation and strategy. But how do you know if your team is truly ready for this transformative leap?

Provision & Deploy Applications in Minutes with Resolve

Automate end-to-end application provisioning with Resolve Actions. In this demo, we walk through how Resolve automates the entire process of provisioning virtual machines (VMs) and deploying applications—starting from a simple request form, all the way to fully configured and monitored servers. You'll see how Resolve.

Zero Ticket Video Series: How to Automate Password Resets with Resolve

Struggling with repetitive IT tickets like password resets and account unlocks? You're not alone — these make up nearly 30% of all service desk requests. In this demo, learn how RITA, the AI-powered IT Agent from Resolve, can eliminate these issues entirely — no ticket required.

Automate Disk Space Management on Windows with Resolve

Struggling with managing disk space issues on your servers or virtual machines? See how you can use Resolve to automate disk space addition and expansion on Windows systems, saving time, reducing manual errors, and eliminating the need for high-level administrative access. In this video, you'll learn how Resolve automates the process of: Whether you’re a system admin, IT operations engineer, or automation enthusiast, this demo highlights how you can streamline infrastructure tasks using intelligent automation.

Automating Linux Disk Expansion with Resolve: Add & Extend VM Disks in Minutes!

Running into disk space issues on your Linux servers or virtual machines? In this step-by-step demo, we show how Resolve’s powerful automation platform can help you automatically add and expand disk space on Linux systems, eliminating manual processes, reducing human error, and improving operational efficiency. In this video, you’ll learn how to: Technologies Featured: Whether you're a system admin, IT operations engineer, or automation specialist, this demo highlights how to streamline critical disk management tasks that normally require elevated access and technical knowledge.

Agentic Workflows That Actually Work (and Don't Take Six Months to Deploy)

There’s a hard truth in IT: everyone wants automation, but nobody wants to wait six months (or more) to get it off the ground. Traditional automation initiatives are often bogged down in backlog, scripting complexity, and integration chaos. That’s exactly what makes agentic workflows different. Agentic workflows don’t just automate tasks; they act. They understand intent, operate autonomously, and improve over time.

Prevent Non-Person Accounts (NPA) Expiration Outages with Resolve

Expired non-person accounts can silently break system integrations and cause major outages—often overnight. In this video, see how Resolve automates the detection and extension of non-person account expirations across systems. Learn how to eliminate manual tracking, reduce risk, and keep your critical services running smoothly.

Automating High CPU Utilization Remediation with Resolve

High CPU utilization alerts can overwhelm IT teams and disrupt user productivity—especially in virtualized environments. In this video, see how Resolve automates the end-to-end remediation process for sustained CPU spikes. From detecting alerts and creating incidents to gathering host data, verifying VM configurations, and dynamically adding vCPUs—watch how Resolve eliminates manual effort and speeds up incident resolution.

IT Process Improvement Is Great... If You Can Find Someone to Build It

IT leaders know the value of process improvement. Smoother onboarding, faster incident resolution, streamlined change management, etc. It’s not for lack of ideas that IT teams fall short; it’s almost always a lack of bandwidth. Because of that, most process improvement efforts stall before they scale. Great ideas get captured in diagrams, Confluence pages, and strategy decks, but they rarely make it into production. Why?