Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Networks and related technologies.

Operational Resilience featuring Alexis

Cloud resiliency starts with your network! Your AWS deployment is packed with features like availability zones and auto-scaling for cloud resiliency. But what about the network connecting you to AWS? At Megaport, we’ve reimagined cloud connectivity to make building a resilient network as seamless as AWS makes deploying resilient infrastructure. Traditional Direct Connect: Weeks of waiting, managing redundant infrastructure, and compliance risks in regulated industries.

11 Key Service Desk Metrics to Analyze (and Report On)

Using service desk software can help you significantly enhance your team’s workflow. However, to maximize the value derived from an IT service management (ITSM) solution, it’s important to know which service desk metrics and Key Performance Indicators (KPIs) to track. There are a handful of essential metrics you can analyze to boost accountability, increase productivity, and ultimately improve your organization’s bottom line through service delivery.

Securing the Cloud: The Power of Network Observability in Hybrid Environments

Cloud adoption is surging, with the market projected to reach over $350 billion in the next five years. Research by Enterprise Strategy Group shows that 86% of organizations use two or more public cloud services. Securing these cloud and hybrid environments will become increasingly important as more organizations migrate critical services and applications to the cloud.

How Electrical Coops are Bridging the Digital Divide: Tri-Co

Imagine living in a world where electricity was a luxury, available only to city dwellers. This was the reality for many Americans in the 1930s, when President Franklin Delano Roosevelt (FDR,) who was living with polio, regularly visited Warm Springs, Georgia, which were thought to be beneficial for polio sufferers at the time. During his travels, FDR witnessed the stark contrast in electrical access between urban and rural communities.

Top IT Support Tools to Streamline Your Tech Operations

For any business today, a streamlined tech setup isn't just nice to have-it's the backbone of efficient operations. Whether you're a small team or a growing enterprise, adopting the right IT support tools can make all the difference in managing day-to-day tasks and handling tech issues smoothly. That's where resources like Bloo Solutions step in, offering the insight and tools needed to keep your systems running and users happy. If you're looking to improve workflows and minimize downtime, here are some of the top IT tools that can get the job done.

How to Attain Deep Network Device Coverage with SolarWinds Observability SaaS

Welcome to the first in a series of blog posts that will walk you through the key network monitoring and observability capabilities of the SolarWinds Observability SaaS option. Simplicity has always been at the heart of our product ethos, and our recent decision to bring our self-hosted and SaaS observability options under the single umbrella of SolarWinds Observability embodies this ethos.

Cloud Application Performance: Common Reasons for Slow-Downs

It happens often that an application, when running on bare metal, performs well. However, after the application is packed into an image, tested on Docker/Podman, then migrated to Kubernetes, performance plummets. With an increasing number of database calls issued by the application, the application response times increase. This common situation is often due to data transfer induced I/O delays.

Future-proof your Networks: Understanding the Basics and Benefits of Autonomous Networks

As networks become more complex, the demand for automation has surged. There has been a huge uptick in the concept of autonomous networks—a transformative model redefining how telecom and IT networks operate. But what are they, and why are they essential for today’s digital-first world? Let’s break it down.