The job of the IT professional has become more difficult over the past decade. This is not necessarily due to the workload, but because of the dramatic shift we’ve seen in the way our organizations, employees, and customers are now operating in a software-powered world.

Organizations need better network oversight. According to Information Week, recent data predicts “wasted” cloud spending on services and applications that aren’t fully utilized will reach $21 billion by 2021, while CIO points to Gartner research that suggests 30 to 40 percent of IT spending in large enterprises is actually funding shadow IT.