Operations | Monitoring | ITSM | DevOps | Cloud

May 2024

Practical Demo: How to use service management to address business needs at scale

The practical demonstration revolves around Ivanti's service management platform, Neurons for ITSM and ITAM, and its ability to address business needs at scale. It showcases the platform's web-based interface, codeless configuration, and integration with other tools. The demo also highlights the self-service portal, workflow and approval process for a new employee setup request, and customization options for request offerings and form layouts.

Align IT & Security with Ivanti Neurons

SCI’s Thomas Smith and Jesse Miller report back on their customer panel at ISS 2024, explaining how the Neurons platform has evolved with feedback from users and continues evolving with the same bridge in mind between IT and security. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Unlock Peace of Mind: Database Backup Strategy

Stop worrying about data loss and use NinjaOne Backup to help back up your databases! This webinar will showcase several strategies on how to backup common databases like SQL or QuickBooks using NinjaOne Backup – including what steps to take, the automation to utilize, and effective scheduling tactics.

10 Best IT Asset Management Software

IT asset management (ITAM) software enables managed service providers (MSPs) and IT teams to manage IT assets efficiently and ensure they work efficiently. Assets refer to hardware such as desktops, mobile devices, printers, and servers, as well as intangible assets such as software licenses and digital data. ITAM solutions streamline the entire lifecycle of IT assets, from configuring and deploying new assets to monitoring their usage to ensuring data security when decommissioning assets.

GenAI in Enterprise Service Management #ivanti

Ivanti’s Peter Adams previews his breakout session at ISS 2024, explaining the profound impact that generative AI is already having on enterprise service management as well as what to expect in the near future. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Leveraging Technology to Streamline Asset Management: The Role of Automated Tools in Fire Extinguisher Compliance for Businesses

In a business environment, efficient asset management is not just necessary but a strategic imperative. The fire extinguisher is a vital asset that often goes unnoticed yet is critical in ensuring safety and compliance within any business operation. Maintaining compliance with these essential devices entails rigorous tracking and adhering to a fire extinguisher inspection checklist. This needs regular inspections and timely maintenance, tasks that can quickly become cumbersome without the right tools. Fortunately, the dawn of technological advancements offers a beacon of hope.

MDM and Asset Management: Better Together

Ivanti’s Andreas Schmid breaks down his session as ISS 2024, setting out why asset management is such a crucial baseline for security and how integrating with MDM positions organizations for success. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Breaking Down Silos in IT: Overcoming a Disjointed Tool Stack

Combat login fatigue and improve efficiency with the NinjaOne single-pane experience! This webinar will showcase five common IT issues and how NinjaOne helps solves them – all from inside the NinjaOne portal. Learn how to seamlessly incorporate ticketing, backup, security, and documentation into your endpoint management workflows, as well as how to integrate your other services into NinjaOne for even greater visibility. More specifically, learn how to.

Aligning Security & Ops with Intelligent Automation

Ivanti’s Alan Taylor previews his hands-on session at ISS 2024, demoing some of the powerful automation tools available to Neurons users and how they can drive better outcomes for IT, security and operations. Three Ivanti customers – Allison Hull from Maxar Technologies, Steve Clime from Fareway Stores, and Barbara Munger from Memorial Health Ohio – give their firsthand perspectives on migrating from Cherwell Service Management to Ivanti Neurons for ITSM.

IT Infrastructure: Types, Components, And Management Tips

The IT infrastructure is the collection of hardware, software, and networks that maintain the operation and delivery of IT-managed services. Essentially, it's the backbone of any enterprise. Thus, a well-oiled tech infrastructure will positively impact customer service, employee productivity, and data center organization. The best way to manage it is through your IT Asset Management solution.

Secure UEM Solution Packages

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Risk based Vulnerability and ACSC

This webinar delves into reducing vulnerability exposure and achieving CSC Essential Eight compliance. It highlights the challenges of remote work and security issues for C-level executives, including evolving threats and talent retention. The discussion analyzes various vulnerabilities and changes in the CSC Essential Eight framework. It introduces the Ivanti Neurons platform and its role in vulnerability management, and discusses Patch Intelligence and the Vulnerability Knowledge Base.

Unlocking The Power Of Ivanti Neurons: Hear From Customers Who Successfully Migrated From Cherwell

Three Ivanti customers – Allison Hull from Maxar Technologies, Steve Clime from Fareway Stores, and Barbara Munger from Memorial Health Ohio – give their firsthand perspectives on migrating from Cherwell Service Management to Ivanti Neurons for ITSM.

ITSM Enterprise Solution Package

Exploring the Ivanti IT Service Management Enterprise Solution Package The Ivanti IT Service Management Enterprise Solution Package is a comprehensive suite of business solutions. It includes Security Operations Management, HR Service Management, Governance, Risk, and Compliance, Project and Portfolio Management, and Facilities Management. Each application is built on the same platform as Ivanti's ITSM and ITAM solutions, ensuring seamless integration. The package extends service management best practices across the entire enterprise.

ITSM Premium Solution Package

Exploring the ITSM Premium Package: AI and Proactive Service Management The ITSM Premium Package offers a comprehensive solution for IT Service Management, featuring Ivanti Neurons, Workspace, and Healing. It utilizes advanced AI and machine learning to auto-populate incident summaries and relevant service fields. Bots, managed through the Neurons Bot Manager interface, provide recommendations, interact with users, and perform diagnostics. The package also includes Ivanti's Digital Experience monitoring for proactive issue detection and user experience enhancement.