Sydney, Australia
Apr 6, 2020   |  By Molly Bronstein
One day you’re grabbing your to-go latte, responding to Slack messages on your subway commute, and arriving at work to find a coworker waiting by your desk with a broken computer… and the next, you find yourself at home, sipping on plain old drip coffee while making huge decisions about remote work that will affect your entire organization – all with only a day’s notice.
Mar 26, 2020   |  By Jenna Cline
“Shadow IT” can be a divisive subject depending on how long you’ve been in the IT field. There is a legacy attitude within many IT teams that shadow IT must be controlled – but it can bring significant benefits to an organization. Modern IT teams understand these benefits, and focus on balancing shadow IT’s value and risk. Moving past that legacy attitude and developing a modern IT mentality in your organization can be difficult.
Mar 18, 2020   |  By Maui Duclercq
Late last year, the Confluence team introduced the 7.0 platform release for Server and Data Center customers. It was our first platform release since 2016, and it focused on delivering improvements to administration, team productivity and enterprise needs. After a months-long development cycle, we shipped within a week of our goal – not too shabby, if I do say so myself!
Mar 13, 2020   |  By Jamey Austin
Better communication at work is the answer. Ok, maybe not THE answer… but it’s close. Fact is, it’s almost always step number one when addressing persistent issues that hold you back, as well as what helps you move from good to great. Better communication increases understanding, fosters trust, and stands out as the essential ingredient for getting things done. It’s not a silver bullet, it’s silver buckshot.
Mar 9, 2020   |  By Sarah Goff-Dupont
If you think of it in terms of Tuckman’s stages of team development, suddenly shifting to remote en masse throws your team into “storming” mode. Confusion and frustration abound, and everything feels twice as hard as it should. (We know because we’ve been there.) Your goal right now is to get back to the “performing” stage and resume your regularly-scheduled level of productivity. Here are five ways to do that.
Mar 17, 2020   |  By Atlassian integrates with PagerDuty by parsing the webhooks that are sent when PagerDuty incidents are triggered, acknowledged, resolved, or otherwise updated.
Mar 17, 2020   |  By Atlassian
Provide transparency to your customers by adding a metric to your page using a metrics provider. System metrics can include information such as API response time, web server uptime, and more.
Mar 9, 2020   |  By Atlassian
Atlassian's ITSM solution helps IT teams deliver faster and collaborate effortlessly. In this Problem Management video, you'll learn how Atlassian helps you keep the impact of incidents to a minimum, record information about problems and workarounds, and help agents get to the root cause.
Mar 3, 2020   |  By Atlassian
Chapter 1 in Atlassian's "How To Get The Most Out Of Confluence Cloud" series. In just under 7 mins, this video provides an introduction to Confluence and how it can be used with teams of all sizes to organize work, collaborate together, and stay aligned.
Mar 3, 2020   |  By Atlassian
Chapter 4 and the final installment in Atlassian's "How To Get The Most Out Of Confluence Cloud" series. In just under 5 mins, this video demonstrates how to use popular integrations in Confluence. Get an overview of Atlassian’s Marketplace and learn how to use the Jira, Trello, Google Drive, Slack, Gliffy, and integrations and apps with Confluence.