How to Build AI Agents That Take Action | Resolve Agent Lab Demo
How do you build enterprise AI agents that actually take action?
In this live demo, Resolve shows how Agent Lab helps IT and operations teams build, test, and deploy AI agents using natural language. See how teams can turn business requirements into executable workflows, give agents specific skills, establish guardrails, and automate real IT resolutions across enterprise systems.
You’ll see Resolve Agent Lab and Jarvis used to build automation workflows with natural language, then turn those workflows into skills that AI agents can execute. The demo covers agent testing, persona customization, security guardrails, deterministic automation, and deployment through RITA.
See real-world examples including:
- Password resets and account unlocks
- MFA identity verification
- HR and PTO request automation
- Software fulfillment
- Microsoft Teams-based self-service
- Oracle E-Business Suite account recovery
- Network incident investigation
- Cisco VLAN diagnostics and remediation
- Human approval for sensitive actions
- Cross-system IT orchestration
Resolve combines agentic AI with enterprise automation and orchestration so agents can move beyond recommending what someone should do and execute approved actions across the IT ecosystem.
The result is a path toward autonomous IT operations where routine requests and incidents can be diagnosed and resolved with less manual intervention.
Learn more about Resolve and Agent Lab: https://resolve.io/
Request a demo: https://resolve.io/request-demo
Chapters
00:00 Introduction to Resolve Agent Lab
00:52 Why Resolve Built Agent Lab
02:14 Where Organizations Are With AI Agents
03:47 Why AI Agent Pilots Struggle to Scale
05:32 Start With the Business Problem
06:03 Build IT Workflows With Natural Language
08:19 How Jarvis Creates Automation Workflows
10:00 Turn Workflows Into AI Agent Skills
11:07 Build and Test an HR Agent
14:04 Customize AI Agent Personas and Behavior
16:37 Add AI Guardrails and Controls
17:30 Test the HR Agent
18:39 Build an IT Support Agent
20:11 Deterministic Automation Explained
23:23 RITA Live IT Resolution Demo
24:35 MFA and Automated Account Unlock
25:40 Automated Password Reset
27:35 AI Agents for IT Operations and NetOps
28:36 Network Incident Investigation Demo
30:22 Human Approval and Secure Execution
31:41 Automated VLAN Remediation
32:35 Agentic Resolution and Closed-Loop Automation
33:48 What Holds Enterprise AI Agents Back?
35:21 Why AI Agents Need Action and Integration
37:14 Visual Automation and Governance
39:01 How to Get Started With Resolve Agent Lab
#AgenticAI #AIAgents #ITAutomation #AIOps #ITOperations #EnterpriseAI #WorkflowAutomation #Resolve