While it would probably be impossible to manage your business's technology or keep users happy without a help desk, there’s a limitation. You’re still interrupt-driven, reacting to a pile of problems and an endless stream of mundane tasks. In an ideal world, you users would self-manage, so you can be more proactive, and focus on the big issues that your business actually cares about. That’s where Service Desk comes in.
The Security Event Manager's (formerly Log & Event Manager) Events Console feature allows you to centralize, view, and export real-time log data with ease.
Learn how to use the SolarWinds® NetFlow Traffic Analyzer alert feature. NTA alerts are unique and differ from setting up other Orion® Platform alerts.
SolarWinds® Pingdom® is used by Traxo to provide an outside-in, third party assessment of the availability and performance of the web services they provide to the travel industry. They also use Pingdom to monitor the customer's digital experience so they can make sure they continue to deliver a high level of performance.
Learn how SolarWinds® AppOptics™ helped Traxo implement a successful APM strategy, including the ability to monitor applications and systems proactively, address and display business KPIs, and support deployments and roll-outs.
SolarWinds® web application performance monitoring products–AppOptics™, Loggly®, and Pingdom®–work together to give Traxo a new level of visibility, lower costs, and ease troubleshooting.