Operations | Monitoring | ITSM | DevOps | Cloud

Predictive maintenance is a maintenance strategy that uses machine learning algorithms trained with Industrial Internet of Things (IIoT) data to make predictions about future outcomes, such as determining the likelihood of equipment and machinery breaking down. Using a combination of data, statistics, machine learning and modeling, predictive maintenance is able to optimize when and how to execute maintenance on industrial machine assets.

Capital expenditures (CapEx) and operational expenditures (OpEx) are two ways organizations categorize their business expenses. Every organization has a variety of expenses, from office rent to IT infrastructure costs to wages for their employees. To simplify accounting, they organize these costs into different categories, two of the most common being CapEx and OpEx.

Container orchestration is the process of managing containers using automation. It allows organizations to automatically deploy, manage, scale and network containers and hosts, freeing engineers from having to complete these processes manually. As software development has evolved from monolithic applications, containers have become the choice for developing new applications and migrating old ones.

Centralized logging provides visibility into the system by consolidating all the log data in a single all-in-one source. It supports two particular enterprise needs: Once all the data is ingested in a central location, you can seamlessly identify the problems in systems and troubleshoot them. But with ease comes challenges, too. For example, your team members may struggle with locating their desired details from this sea of data.

IT networks generate large volumes of information in the form of security, network, system and application logs. The volume and variety of log data makes traditional network monitoring capabilities ineffective — especially for monitoring use cases that require proactive decision making. These decisions are based on things like: All of this makes large-scale and complex enterprise IT networks a suitable use case for advanced AI and machine learning capabilities.

Root cause analysis, or RCA, is the process of identifying the cause of a problem so measures can be taken to prevent that problem from happening again. RCA assumes it’s more effective to resolve problems by addressing the underlying cause rather than just the symptoms.

Understanding system performance is critical for gaining a competitive advantage. Telemetry provides deeper insights into the system, helping business owners make better decisions. This article take a comprehensive look at the topic of telemetry. We’ll look at its functionality and telemetry types. We’ll also look at all the things telemetry data can help you with — plus the challenges companies with telemetry systems might face.

In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strives to deliver superior customer experience at every level. Any resilient customer experience (CX) team knows that in order to create superior customer experiences, listening is the first step. This is made apparent when you consider that 73% percent of customers expect companies to have a firm grasp on their unique needs and expectations.

In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strifves to deliver superior customer experience at every level. Today, customers interact with brands through a variety of channels and platforms. In fact, 57% of customers prefer to engage with brands through digital channels first.

Today, for a lot of organizations, moving to the cloud provides the best strategy to drive higher business efficiency and scale. But moving to the cloud can be challenging. IT leaders are continuously looking for ways to focus more on driving business value while moving to the cloud.