Operations | Monitoring | ITSM | DevOps | Cloud

AI Model Drift: How to Keep Models Reliable

AI model drift is when an AI system's performance and accuracy degrades over time because the data, user behavior, or business environment has changed since the model was trained or evaluated. Even if latency, uptime, and infrastructure metrics remain healthy, model quality can quietly decline, leading to less accurate predictions, inconsistent responses, and reduced user trust.

Introducing AI BubbleUp

BubbleUp has always been the fastest way to figure out what a group of outliers have in common. Draw a box around a band of slow traces, a cluster of errors, or any set of events you're interested in, and BubbleUp compares that selection to the baseline across every dimension you've sent us. It's how Honeycomb users find the "unknown unknowns" that dashboards can’t show you.

Signal vs. Spend: Building Cost-Aware Observability at Slack - O11yCon 2026

It started with a single log line taking up a massive amount of volume: 500 million emissions per hour. Pulling that thread led Emma and Steven into Slack's broader logging pipeline: 311 billion logs per day at 4.4M/sec peak, with no volume limits, no per-service attribution, and no feedback to the teams generating the noise.

Building an AI Observability Agent: Lessons from the Trenches - Stripe at O11yCon 2026

Stripe shares lessons from building an incident investigation agent, from context-window blowups to why the final 5% still needs a human. In this O11yCon 2026 talk, they dig into what it takes to go from 'it works' to 'it works reliably,' including how pointing agents at like Honeycomb's speeds up on-call investigations.

AMA Recap: More Answers From the Observability Engineering Authors

Last week, we sat down with the authors of Observability Engineering for a live AMA. We ended up getting so many questions (pre-submitted and live) that we couldn't get through them all. Charity, Liz, George, and Austin kindly stuck around afterward to answer more, ranging from low-hanging observability fruits and telemetry to AI and what software engineers can do that Claude can't. Missed the live session? Watch it on demand now.

Spend More Time Talking to Humans

A few months ago, I noticed something happening. I would spend all day working with LLMs—prompting them, reviewing their work, and correcting them—and when I wasn’t working on my own code, I was reviewing LLM-generated code. By the end of the day, I was exhausted. This was a very unusual thing for me: I’ve been a software developer at startups for 30 years, and while sometimes I might have gotten stressed out, I had never been exhausted by the actual act of writing code.