Across every industry and operational model we serve, customers tell us they’re struggling with finding the actionable signal in a sea of data. The systems and services teams run are growing more complex every year, and headcount never scales at the same rate.
SAN FRANCISCO – June 7, 2018 – PagerDuty today announced PagerDuty Event Intelligence, a new product that builds on its market-leading digital operations management platform. Event Intelligence analyzes both incoming digital signals and human response patterns (such as when and how alerts are resolved by responders) and uses automation to identify issues quickly, enabling teams to take action on critical software issues and opportunities.
The following article contains the new integrations, product features and other exciting announcements from OpsGenie in May.
In order to meet rising customer demands and the expectation of “real time, all the time,” digital operations is changing the way people work. And one of the most interesting macro trends is seeing how that impacts not just your IT Operations and Development teams, but also how the entire business is becoming involved in raising the level of responsiveness to customers.
MOUNTAIN VIEW, Calif. – May 16, 2018 - BigPanda Inc., provider of the first Autonomous Digital Operations solution, today introduced new capabilities to its cloud platform for IT Operations, including two major product components. First, BigPanda uniquely features Open Box Machine Learning, a core component of its platform that offers unrivaled transparency, trust and control to enterprise IT customers.
Modern organizations today are managing increasingly complex technology portfolios and pressured to deliver on innovation—all while facing far higher stakes than ever before when it comes to maintaining service performance and reliability. While these demands may seem like a paradox, many organizations have been successful in implementing processes that enable them to balance both agility and risk.
Often I am asked how I always seem calm and poised during incidents. This persona is not entirely accurate as I am more like a duck in these scenarios, calm on top of the water, but paddling frantically under the water. I have learned some tricks that have helped me stay calm and drive incidents to resolution.
SAN FRANCISCO – May 7, 2018 – Today at Microsoft Build 2018, PagerDuty, a global leader in digital operations management, announced integration of PagerDuty’s real-time operations management platform with Microsoft Azure and Visual Studio Team Services, Azure’s integrated suite of DevOps services.
SAN FRANCISCO – April 17, 2018 – PagerDuty, the global leader in Digital Operations Management, today announced its continued momentum into enterprise and the business growth achieved over the last several quarters. The company has amassed an ever-expanding portfolio of more than 10,000 customers, including half of the Fortune 100.
It takes a village to respond to and resolve incidents. But the teams involved in incident response often work in silos: SREs and devs are heads down fixing the problem, support is flooded with emails/tickets, and marketing/PR may be putting out fires on Twitter. Even if there’s some communication happening over chat or across desks, there’s typically room for improvement with getting these teams to work together when it matters most.
