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By Adam Blau
IT outages are a financial nightmare. Beyond revenue impact, unplanned downtime translates to lost productivity, frustrated customers, and potential reputation damage. To understand the true impact of these events, Enterprise Management Associates (EMA) conducted a comprehensive study with more than 400 IT professionals from varying company sizes and roles in North America, EMEA, and APAC regions.
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By Elli Dugger
There’s wisdom in past experiences — if you can access it. During live incidents, teams often look for parallels to past situations in their investigation process. Finding the answers is a time-consuming and manual process. You first have to identify similar incidents, then review historical data for insights and details on how previous teams resolved them. There’s no time to waste when SLAs are at stake. Yet that’s how many operators spend their time.
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By Assaf Resnick
Last week saw several big milestones for BigPanda. We launched several new AI-driven capabilities (see below). And we had the privilege of meeting with more than 40 IT operations leaders from customers, including Disney, Nvidia, Autodesk, Lucid Motors, Intel, and Blue Shield, at our customer event, BigPanda 24. Representing some of the most innovative organizations in business and technology, these influencers joined us as part of our customer and technical advisory boards.
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By Jason Walker
Context is fundamental to well-run tech operations, which require an understanding of systems, services, architectures, and teams to interpret the real-time data streaming in from observability and change systems. The delivery of context is crucial for effective operations performance. And it’s a universally important skill set for tech Ops teams to master.
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By Katie Petrillo
The teams that keep IT services running all share one thing: a need for data and knowledge that spans their systems and tools. Yet, they often lack the vital cross-system context necessary to analyze and collaborate effectively to remediate incidents quickly. BigPanda is proud to announce new features and capabilities that enable you to leverage historical incident records and institutional knowledge.
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By Sam Osborn
Every day, operators receive mountains of alerts to sift through. Prioritizing alerts based on impact and severity can seem impossible. And constantly evolving IT environments increase complexity by orders of magnitude. Knowing which alerts to prioritize is extremely difficult, especially without the critical context to make those alerts actionable.
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By Adam Blau
IT teams are the invisible engines powering every modern organization. Yet they battle constantly to ensure the availability and reliability of applications and services across fragmented, hybrid-cloud infrastructures. In particular: Fragmented tools, siloed workflows, and inconsistent manual processes create an IT nightmare. Despite investing millions in observability and ITSM platforms, teams face alert fatigue, reactive incident response, and persistent outages.
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By BigPanda
Behind the scenes of any IT infrastructure lies the ongoing challenge of monitoring and managing never-ending systems, applications, and network devices. As an IT professional, your task list always includes staying ahead of potential issues, minimizing downtime, and navigating disruptive alerts.
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By BigPanda
You can elevate your IT infrastructure monitoring with AIOps. AIOps offers full-stack visibility, enhancing IT infrastructure monitoring efforts. This lets you transform the familiar monitoring landscape by turning the chaos of constant alerts into a proactive approach to problem-solving. IT infrastructure monitoring challenges typically relate to the complexity of backend systems, especially when it comes to cloud platforms. For example, consider the following.
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By BigPanda
ITOps and DevOps teams face many challenges. Their responsibilities are extensive, from navigating complex IT environments at scale to quickly addressing performance issues and minimizing downtime and outages. Enhancing your organization’s IT service assurance requires you to ensure the reliability, performance, and availability of IT services.
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By BigPanda
BigPanda transforms millions of events into a small number of actionable alerts, no matter where they originate, on a first pane of glass. Watch this video to learn more.
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By BigPanda
What will 2023 hold for ITOps? As we look back to 2022, its stellar growth for many companies and positive hiring trends, we hope that 2023 is even more successful for those involved in ITOps. In this episode, we take a deep dive into #predictions for 2023 and the future of #ITOps.#aiops #ITOps #podcast
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By BigPanda
Even the best teams can encounter outages. Sometimes there's environmental anomalies in the data center or a component failure that leads to unplanned downtime. In this episode, we explore how IT teams can limit the impact of outages to business operations and resolve them when they arise.#itops #aiops #podcast
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By BigPanda
BigPanda transforms IT data into actionable intelligence and automation, enabling incident response teams to increase uptime, efficiency, and velocity.
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By BigPanda
It’s that time of year when ITOps leaders quantify their plans in budgets that must compete with other equally hungry groups for limited corporate resources. How can the thankless task of proactively preventing outages and speeding time to resolution win against funding flashier projects? Real-world facts can make that difference. Some of the major topics Nigel and Craig will discuss is how to help organizations successfully build and defend their 2023 ITOps budget for investments in tooling, headcount, and workflow improvements.
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By BigPanda
Learn how leading game studio Bungie relies on BigPanda to help support the seamless operation of its iconic game universes including Destiny, Halo, Myth, Oni, and Marathon - and about the role BigPanda played in the recent launch of ShadowKeep.
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By BigPanda
The Open Integration Manager enables you to create custom inbound alert integrations through the configuration of a generic, out-of-the-box inbound integration rather than creating custom code. This self-service and intuitive approach streamlines the integration process, accelerates data flow, and enables faster time to value.
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By BigPanda
BigPanda's easy-to-use self-service Email Parser receives information in email form and converts the data into BigPanda alerts. This is ideal for monitoring tools and systems that do not support REST API, the email parser extracts alert data such as status and properties right from the email's subject or body without the need for custom code.
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By BigPanda
Unified Analytics is here! Now, your team can take advantage of new self-service analytics capabilities and ready-to-use value KPI’s. We have created detailed and interactive learning resources to get you started, and we cannot wait for you to experience Unified Analytics for yourself!
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By BigPanda
Autonomous operations based on AI lets IT operations teams quickly identify the root cause of incidents in today's hybrid computing environments. Learn how to evaluate AIOps solutions and pick the one that best meets the needs of your organization.
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By BigPanda
Stretched thin and relying on legacy IT Ops tools, IT Ops, NOC and DevOps teams are unable to effectively support today's highly complex, dynamic IT stack. This is causing a rising tide of outages, poor app performance and service disruptions. What's the answer? AI and ML-driven IT Ops automation.
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By BigPanda
Grounded in the latest market research, this new report, The Modern NOC: IT Ops Predictions for 2018, features 9 key predictions for our industry. Whether you are an executive, manager or engineer, this report examines issues and trends that affect the enterprise at all levels.
- April 2024 (5)
- March 2024 (8)
- February 2024 (4)
- January 2024 (8)
- December 2023 (12)
- November 2023 (13)
- October 2023 (10)
- September 2023 (2)
- August 2023 (3)
- July 2023 (4)
- June 2023 (3)
- May 2023 (3)
- April 2023 (5)
- March 2023 (11)
- February 2023 (8)
- January 2023 (6)
- December 2022 (5)
- November 2022 (2)
- October 2022 (6)
- September 2022 (10)
- August 2022 (14)
- July 2022 (1)
- June 2022 (6)
- May 2022 (4)
- April 2022 (4)
- March 2022 (5)
- January 2022 (1)
- December 2021 (2)
- November 2021 (5)
- September 2021 (1)
- July 2021 (2)
- June 2021 (3)
- May 2021 (4)
- April 2021 (2)
- March 2021 (8)
- February 2021 (5)
- January 2021 (1)
- December 2020 (15)
- November 2020 (4)
- October 2020 (5)
- September 2020 (2)
- August 2020 (1)
- July 2020 (2)
- June 2020 (5)
- May 2020 (3)
- April 2020 (4)
- March 2020 (2)
- February 2020 (3)
- January 2020 (1)
- December 2019 (3)
- November 2019 (2)
- October 2019 (7)
- September 2019 (4)
- August 2019 (4)
- July 2019 (4)
- June 2019 (3)
- May 2019 (7)
- April 2019 (5)
- March 2019 (3)
- February 2019 (3)
- January 2019 (2)
- December 2018 (2)
- November 2018 (5)
- October 2018 (6)
- September 2018 (1)
- August 2018 (1)
- July 2018 (2)
- June 2018 (1)
- May 2018 (2)
- March 2018 (1)
- November 2017 (2)
- September 2017 (1)
- April 2017 (1)
BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before.
Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures.
The intelligent automation your IT Ops team always wanted:
- Correlate: BigPanda's Autonomous Operations platform intelligently correlates alerts from all your monitoring, topology, change and other tools into a handful of context-rich incidents. This lets your ops teams quickly and easily focus on what matters the most to your customers and your business.
- Automate: BigPanda's Autonomous Operations platform intelligently automates responses to your IT incidents across their lifecycle. This lets your ops teams handle more incidents faster and more effectively than ever before.
- Streamline: BigPanda's Autonomous Operations platform intelligently streamlines workflows across your Level 1, 2 and 3 team members, and across your ticketing, service desk and collaboration tools. This lets your ops team rapidly resolve incidents, before they affect your customers and your business.
Autonomous Digital Operations. Intelligent Automation for IT Incident Management.