Mountain View, CA, USA
Apr 1, 2020   |  By Sam Brandt
The current days of remote work and “IT Ops from home” may or may not be here to stay, but they definitely reinforce the need for consolidating and modernizing our monitoring. The challenges which multiple siloed tools create for understanding the big picture are only exacerbated by having just one screen to look at when monitoring our IT from our kitchen table.
Mar 19, 2020   |  By Stefan Apitz
When I read Greg Ferro’s infamous “Why I hate ITIL so much” blog back in 2015, I have to admit that I agreed with many (albeit not all) of what he said. Maybe it’s the issues that I have with authority in general, or maybe it’s my many years of working within the constraints of ITIL and ITSM in operating systems and services – but I truly believed (and still do) that well-educated, experience and consensus-based pragmatism is what actually gets things done.
Mar 10, 2020   |  By Hadar Mutai
As a former NOC engineer, I clearly remember my onboarding, and especially the deep-rooted fear I felt every time I encountered an alert that was new to me – particularly during a night shift. My only consolation was that I was never alone during training, so there was always someone I could ask that very awkward question: “I’m new here, what do we do with this…?”
Feb 19, 2020   |  By Shai Israel
In the past, many organizations grew and managed their own data centers. Some still do. And many are still developing their own automated incident management (aka Autonomous Operations) tools. But as IT grows and becomes evermore complex and fast-moving, the reality of what it means to do so kicks in, and organizations are re-evaluating their strategies.
Feb 12, 2020   |  By Nancy Gohring
Since the term ‘AIOps’ came into use in the monitoring sector a couple of years ago, there has been much confusion about what it means. We hear from users asking if they need it – a difficult question given that the answer depends on how you define it. Since there isn’t a broadly accepted definition, a range of vendors now market their products as AIOps offerings, even though these products cross subsectors and may not be directly competitive.
Oct 17, 2019   |  By BigPanda
Autonomous operations based on AI lets IT operations teams quickly identify the root cause of incidents in today's hybrid computing environments. Learn how to evaluate AIOps solutions and pick the one that best meets the needs of your organization.
Jun 6, 2019   |  By BigPanda
Stretched thin and relying on legacy IT Ops tools, IT Ops, NOC and DevOps teams are unable to effectively support today's highly complex, dynamic IT stack. This is causing a rising tide of outages, poor app performance and service disruptions. What's the answer? AI and ML-driven IT Ops automation.
Oct 21, 2018   |  By BigPanda
IT systems are more complex and agile than ever before. As a result, the amount of alerts that ops teams have to deal with has increased by orders of magnitude. Alert correlation is designed to reduce the strain and boost productivity by transforming high volumes of alerts into actionable insights.
Oct 21, 2018   |  By BigPanda
Grounded in the latest market research, this new report, The Modern NOC: IT Ops Predictions for 2018, features 9 key predictions for our industry. Whether you are an executive, manager or engineer, this report examines issues and trends that affect the enterprise at all levels.
Oct 1, 2018   |  By BigPanda
Autonomous Digital Operations, or ADO, is all about applying more intelligent automation to scale IT incident management. ADO can optimize your operational costs, improve service availability and mitigate the risks of digital transformation.
Apr 1, 2020   |  By BigPanda
BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics.
Dec 4, 2019   |  By BigPanda
Those hundreds of low priority incidents waiting in your que harbour great risks for outages. Learn how to get rid of your incident routing bottlenecks.
Oct 29, 2019   |  By BigPanda
BigPanda helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents & outages in fast-moving IT.
Oct 29, 2019   |  By BigPanda
Changes are responsible for more than 85% of incidents and outages. BigPanda automatically analyzes information from your CI/CD and change tools, and matches it to your monitoring alerts, to quickly identify the root cause changes.
Oct 22, 2019   |  By BigPanda
Is creating your monthly IT Operations Reporting a pain? Learn how to simplify it using unified and automated analytics.