Dynatrace Perform is an event in Las Vegas January 28-30, that gathers folks in the cloud and software spaces looking to network, be inspired, and release better software, faster. As a Silver sponsor, Atlassian will have a booth staffed by members of the Opsgenie team, ready to talk to you about how Opsgenie's Dynatrace integration can lead to a faster MTTA (mean time to acknowledge) and reduced MTTR (mean time to respond) for your enterprise or medium business.

Recently, we shared a blog postabout Opsgenie’s first ShipIt experience as part of the Atlassian TEAM. As mentioned in the previous post, ShipIt is Atlassian’s “hackathon” style event, which encourages every employee to creatively solve problems and develop innovative product features. Now that we've explained our ShipIt experience, I thought this post would be a great opportunity to share some product-related innovations that we explored.

Since the beginning of Dashbird, we’ve been conducting user interviews with all the users that take the time to jump on a call with us. One of the most common requests we get is the ability to customise alerts - specifically, what failures you will get notified upon and the ability to set custom alert based on metrics. Today we announce a new part of Dashbird that takes care of that - an incident management platform.

When operating always-on services, engineers need to quickly respond to alerts and prevent issues from becoming outages. Fortunately, many alerts can be resolved through easy changes to systems or network infrastructure. However, these tasks still require manual intervention and cause interruptions for on-call responders.

Our What’s New posts are used to announce various changes in product from features to integrations. To stay up-to-date be sure to subscribe!