Determining which incident management and alert escalation software is right for your business, and teams can be challenging. Tools should empower and enable your team to work more flexibly to achieve goals faster.

We are pleased to announce we have added the ability to create incidents which affect multiple services. This is an extremely important and long awaited enhancement which forms part of a large rework of our internal systems in StatusHub.

Letting the right people know about incidents is an easier-said-than-done kind of task. Every incident is different and some notifications simply don’t need to land in everyone’s inbox. We’ve listened to a lot of customers who like the idea of posting an incident to their status page, but not having that incident sent as notifications to all their subscribers.

Want to share your latest monitoring status with your users? Want to notify your visitors about scheduled maintenace /downtime? You can do this very easily with AppBeat.

PRTG is a central component of network monitoring. It’s used to monitor the state, health, and performance of everything from servers to network devices. PRTG Network Monitor is an all-in-one monitoring solution that collects and displays current status information from your IT infrastructure. However, PRTG focuses only on monitoring for incidents, so you know when there’s a problem. It’s an outstanding, specialized tool. That’s why AlertOps works so well with PRTG.

The holiday season has just begun, and many of you are going to be taking time off to be with friends and family. Unfortunately, someone from your team has to be on-call during major dates such as Thanksgiving, Christmas, and New Years. Thankfully, with PagerTree, you can easily manage your holiday on-call schedule so you can spend less time worrying about on-call and more time with loved ones.