OnPage + ConnectWise Manage - New additions to the Integration
OnPage - ConnectWise integration helps MSPs streamline incident management, provides higher level of service and faster ticket resolution.
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Alerting
Three Reasons Why Your Business Needs a Status Page
An outage with one, several or all of your servers is hectic enough, but add in a stream of emails and phone calls from concerned customers and you’ve got a full-on situation. When you start receiving these emails, phone calls or texts from clients who need access to their applications on these servers, you may have to individually answer each request in an emergency or during scheduled maintenance.
Battle-Proven Techniques to Improve Major Incident Management
In this webinar we discuss how Incident Management practices used by fire departments can be applied to DevOps and IT Operations.
How DigitalOcean does incident management with Statuspage
DigitalOcean is a cloud infrastructure provider with users and data centers around the world. The DigitalOcean customer support team works to ensure its community of users have the right information about service upgrades at all times. Learn how they manage downtime and incident communication with Statuspage.
OnPage: Incident Management System
OnPage is a Critical Alerting and Secure Messaging platform in one easy to use smartphone based application. Used by thousands of IT organizations and HealthCare facilities across the globe. Unlimited messaging Globally!
Integrating Slack with HostTracker: How to set up your account
Integration with Slack lets you receive alerts from HostTracker in your Slack channels.
How Dropbox uses Statuspage to keep users out of the dark
Dropbox is a cloud file hosting company with more than 500 million users. The Dropbox team puts a lot of work into making sure its services are up and available around the clock. At the same time, they recognize that occasional interruptions to service are inevitable and leaving users is not acceptable. The Dropbox team uses Statuspage to keep users informed about downtime and incident communication.
What's New in OpsGenie: Incident Command Center
Command, control, and coordinate critical response to IT problems.
OnPage turns MSPs into superheroes
At OnPage we know that ConnectWise, and their customers, need to ensure all critical alerts not only reach the right person at the right time, but are also acted upon in a timely manner. The key is providing automatic, intelligent alerting that generates a complete audit trail, while at the same time doing it all seamlessly from within ConnectWise.
Be kind during downtime: spread #HugOps love today (and every day)
Have you ever seen a tweet like this and wondered what it was? It’s #HugOps! We’re sending you some giant #HugOps today (and every day), and hope that after reading this you feel inspired to pass on some #HugOps, too.