Operations | Monitoring | ITSM | DevOps | Cloud

Since our firm first published the Cloud ERP (then it was “RISE”) F.A.Q., a lot has changed with SAP, the market, and adoption trends. It’s worth a revisit: how Cloud ERP is packaged and sold by SAP has changed significantly, as has our guidance for customers adopting the solution. Perhaps the most notable change is the maturity of the Cloud ERP Private and Public solutions.

If you’ve spent any time in the SAP ecosystem, you know the “Configuration Tax.” It’s that invisible, compounding fee paid in hours, manual effort, and caffeine. SAP teams pay tax every time new systems or integrations are brought under observability and management. For years, the industry accepted that observability required a heavy initial lift.