Most people investing in software factories fail to close the loop. Agents write, review, test and ship code, but then the factory loop ends. What happens after deploy? Nobody knows.
Yext uses synthetic monitoring to prove and meet SLAs, by tying Checkly checks directly to SLOs and user-facing SLIs. Stefan (Developer Relations), Braxton (Solutions), and Shikhar (Engineering Productivity at Yext) cover the SLA/SLO/SLI basics, the math behind "all these nines", and how Yext turns those targets into concrete checks with monitoring as code.