Have you ever considered leveraging generative AI, also known as GenAI, to support your network operations? If so, you are not alone. According to IDC, teams in 43% of IT organizations are investigating various potential applications of GenAI. Additionally, Gartner predicts that within the next two years, GenAI technology will be responsible for 20% of initial network configurations.

When sending data to Google Cloud, like logs, metrics, or traces, it can be beneficial to split the data up across multiple projects. This division may be necessary since each team has its own project, a central project is used for security audit logs, or for any other reason that your organization has. BindPlane has effective tools to manage this process. In this walkthrough, we will add fields to telemetry entries, allowing us to associate entries with a specific project and properly route them.

Gone are the days when customer support was just a nice “add-on” to your company portfolio. As we move towards a more inclusive society, with hybrid or remote work blurring many cultural and geographical differences, more people value authenticity and knowledge in the companies they work with.

Credential management is a security practice that secures and protects all types of credentials (such as passwords, certificates, and keys) within an organization. It identifies and authenticates users who can access specific information, ensuring that sensitive and mission-critical data are always protected.

In today's digital world, websites and applications are the lifeblood of your business. But ensuring their performance and uptime in a complex IT landscape, with its mix of technologies and systems, is a constant challenge. Imagine a sale overwhelming your online store, causing the website to slow down and frustrated customers to abandon carts. Downtime like this isn't just lost sales; it damages your reputation and hinders innovation as IT teams scramble to fix issues instead of building new features.

MSP pricing is a topic we frequently get questions about. What pricing models should be considered? How much should Managed Service Providers (MSPs) be charging per user? In this post, we’ll answer those questions by digging into how MSPs can make their own calculations using various tools, such as an MSP pricing calculator and sample MSP services template, to ensure their managed services agreements stay profitable over time.

If you’re in banking, you know the drill. Adhering to stringent EU regulations is a standard practice. This involves undergoing extensive audits, closely managing IT assets, maintaining your CIA (Confidentiality, Integrity, Availability) rating, conducting and responding to fire drills, and establishing continuity plans. So far, nothing new, and if you’re in other highly regulated environments, you know that these measures are commonplace.

When it comes to ensuring regulatory compliance across companies, you have to be able to both simultaneously manage and coordinate adherence to different laws and regulations, and continually adapt your practice to changing scenarios as part of your ongoing tasks. In essence, robust compliance is fundamental to any organization's productivity and well functioning, but sometimes it can be hard for teams to thoroughly understand its relevance and importance.

Check out the latest StatusHub updates and features, including improvement of the recurring events scheduler, updated service status widget appearance and more for the first quarter of 2024.

When you’re working on a complex project, keeping track of all the who’s, what’s, and when’s of code changes can be a daunting task. From deciphering the origins of a specific line to understanding the entire journey your project has undergone through its various stages of development, the challenges can be numerous and nuanced – especially for devs working on large teams.