You’ve just recovered from a critical application outage and your team is being asked to report on root cause and recommended remediation steps later this afternoon. Can you quickly analyze all the data, identify all the leading events, and discern which one was responsible for the cascading failure?
Rapidly increasing IT complexity, customer expectations around application availability and performance, and the importance of supporting new digital initiatives and services, taken together, are placing unprecedented demands on Network Operations Centers (NOCs) and IT Operations teams inside large, complex organizations like yours.