Operations | Monitoring | ITSM | DevOps | Cloud

Nexthink

Nexthink Infinity: Solving IT's Nightmare Scenario

We are thrilled to announce the launch of Nexthink Infinity, the latest release of our new cloud platform. Infinity is the culmination of years of research, detailed customer feedback, and massive investments into cutting-edge technologies. This release is a major milestone that delivers exponential value and accelerates platform improvements through 2023 and beyond.

Do IT Tickets Give the Full Picture of Issues in the Digital Workplace?

As businesses now rely on technology to carry out most, if not all their operations, the volume of IT issues that arise on a daily basis has grown significantly. From large corporations to small startups, operations are primarily run via a digital workplace that encompasses a huge variety of technology, such as Microsoft Office, Zoom, Google Meet, MS Teams, Salesforce, and many more.

How to Track Adoption of SaaS Application using Nexthink

Digital transformation is complex, and software license costs can balloon your IT budget. Nexthink helps your team track adoption of SaaS applications, so you can make data-driven decisions to lower costs or speed digital transformation. In this blog, you’ll learn how Nexthink helps IT teams like yours evaluate application adoption and increase usage.

How To Improve Device Performance with Scheduled Device Restart with Nexthink

When devices are not rebooted frequently, it can adversely impact the Logon and Extended logon duration and affect device memory and device performance. This can lead to missing critical patches and Windows updates causing performance and security issues, Hence, scheduled restart of the device once in 7 days is a recommended best practice. Let us look at How to Improve Device Performance by doing a scheduled restart with Nexthink.

Your Service Desk Is Struggling - Amplify Can Help

Deliver DEX Insights Anywhere With Nexthink Amplify Nexthink recently announced the launch of Amplify, a browser-based solution to deliver Nexthink insights into any browser-based platform. For years, Nexthink has innovated with the aim to reduce the complexity of managing digital workplaces and to improve the digital experience of employees (DEX).

US Hospital Saves $1.7M through Onsite Ticket Reduction

In any hospital, IT tickets raised by doctors and nurses are critical because every IT issue they face takes time and energy away from the delivery of care. The longer it takes to resolve a ticket from clinical staff, the greater the potential negative impact that issue can have on patient experience. Yet even with significant investment in support resources, doctors and nurses may still feel their technology issues are not resolved fast enough.

How to Analyze Enterprise-Wide Device Battery Health with Nexthink

Hardware is one of the most important, and most expensive, line items in IT’s purview. Constantly refreshing and provisioning hardware takes time and can be a very manual process. And one of the most significant reasons for refreshing hardware is battery life. Monitoring the health status of device batteries is crucial, and determining the health status can help maintain and extend the device lifetime in any environment.

How to Perform a Proactive System Cleanup to Improve System Performance

Device performance issues can arise due to insufficient drive space, this may be one of the largest drivers of device issues. These issues can block OS updates and escalate to BSOD, requiring a hard reset of the device. Although, these are common issues, the business implications of them at scale cannot be overstated. Employee productivity drops and deadlines are missed. This in turn can lead to the business not meet its objectives. Don’t let low system space derail your business.

Large Health System Reduces Critical Application Crashes by 90% via Nexthink Automation

Digital innovations have completely transformed the healthcare industry over the past decade. Today, clinical staff rely on applications to complete nearly every aspect of their day to day duties, from maintaining data privacy compliance to conducting telehealth. That makes it even more important that these critical applications stay online.

5 Common Collaboration Tool Myths Busted by Collaboration Experience

As part of Nexthink’s launch of the new Nexthink Infinity Platform we also launched Collaboration Experience – adding detailed Microsoft Teams and Zoom call telemetry and insights to the comprehensive “See, Diagnose & Fix” capabilities of the platform. After 4 months, we are ingesting telemetry from almost 2 million employee calls and sessions a day – great testimony to the power and scalability of the Nexthink Infinity platform.