With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

In cybersecurity, it’s a big challenge to handle diverse data formats across various platforms. The Open Cybersecurity Schema Framework (OCSF) aims to address this by standardizing data security formats and simplifying the process of threat hunting. Major players like IBM, AWS and others are working together to standardize data with this open-source project, emphasizing its importance.

Website incidents happen at any time for any reason. Your website might stop responding to customers. Performance may slow down. Main pages start giving client or server errors. And when they do strike, it brings frustration and confusion to your customer, leading to lower trust and engagement.

History has a tendency to repeat itself. This is because bad habits and anti-patterns are hard to break. And this remains the case with the latest sought-after engineering unicorn––the “Kubernetes expert”. These days, there is a veritable gold rush to hire the best and brightest Kubernetes wizards. Like all forms of expertise––this gold is rare, and as a result––is also costly. But this isn’t a new phenomenon in the technology world.

Today, we're announcing the early access program of Honeycomb for Frontend Observability. Honeycomb for Frontend Observability gives teams the ability to quickly identify opportunities for optimization within their web app. This starts with better OpenTelemetry instrumentation, available as an NPM package, that lets you instrument and collect attribution data on Core Web Vitals in under an hour.

Imagine your business as a bustling city with branch offices scattered across different districts. Efficient communication between these locations is vital for smooth operations. This is where Wide Area Networks (WANs) come in, acting as the high-speed highways that connect your city's various departments. But when it comes to choosing the right WAN technology, navigating the options can feel like getting lost in a maze.

The time has come to switch to your new network monitoring solution. Remember, if an alert, report, ticket, or notification does not spark joy, get rid of it. We’ll cover how to spin up Kentik NMS and ensure you’re ready to sunset your old solution for good.