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AI

How AI Can Catalyze Digital Resilience: An Introduction to Splunk's Philosophy

ChatGPT and other LLMs have become so accessible that even our grandmas know about AI. But what’s really happening beyond the hype? Recently, I sat down with IT and security leaders Cory Minton and Kirsty Paine to share the inside scoop on how we’re thinking about AI here at Splunk. Watch the replay of our conversation here.

Episode 1 | Tushar Srivastava on BPM, Process Mining and AI Automation

In this inaugural episode of the Tech Decisions Podcast, the hosts introduce the show and its purpose of making enterprise technology research accessible and insightful. The guest, Tushar Shrivastava, a BPM enthusiast and former Gartner analyst, provides an overview of BPM (Business Process Management) and the technologies it encompasses, including business process automation, process mining, and task mining. The importance of investing in BPM technologies is discussed, along with successful outcomes of BPM implementations.

Transforming Customer Support: An Implementation Guide to Generative AI-Assisted Helpdesks

Customer support is an integral part of any business, and providing top-notch service can make or break your reputation. In today’s fast-paced digital landscape, customers demand quicker and more efficient solutions to their problems. This is where Generative AI-assisted helpdesks come into play, revolutionizing customer support as we know it. In this blog, we’ll explore the importance of transforming customer support and the myriad benefits of implementing Generative AI in this context.

LLM Monitoring and Observability

Large Language Models (LLMs) are advanced artificial intelligence models designed to comprehend and generate human-like language. With millions or even billions of [parameters, these models, like GPT-3, excel in natural language processing, understanding context, and generating coherent and contextually relevant text across various applications.

The Year of AI: Reflections and Predictions for 2024

Who could have predicted that 2023 would see such a huge leap forward in Artificial Intelligence (AI)? That this was going to be the year industries decided that, this is the decade, we would solve AI. From the earliest research as far back as the 1940s, we’ve all been holding our breath, wondering when AI will live up to the expectations painted by science fiction writers and futurists. With the arrival of ChatGPT from OpenAI, we’ve been catapulted into the next generation.

Atlassian welcomes AI to the team | Atlassian

Our mission at Atlassian is to unleash the potential of every team. We believe the future of teamwork will be a partnership between humans and artificial intelligence (AI), wherever work gets done. We’re excited to announce that the first wave of Atlassian Intelligence capabilities are generally available across our cloud platform. These not only empowers teams by boosting individual productivity, they also harness organizational data to make insights immediately accessible, and leverage those insights to simplify data-driven decision-making.