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Mar 4, 2020   |  By Lindsey Adler
AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?
Feb 27, 2020   |  By Rob Kelsall
Managing IT infrastructure today can feel like a game of Tetris. Operations staff are constantly managing the addition of new pieces, trying to quickly determine how to best position them while the clock is ticking before the next round drops. Ultimately, decisions made early on impact what comes later and vice versa.
Feb 5, 2020   |  By Lindsey Adler
Imagine you’ve flown into an unfamiliar city. You may have no idea how to get to your hotel or where to grab lunch. But no worries, right? You just open up your trusty Google Maps, and instantly you know where to go and what’s available along the way. Google Maps even warns you about traffic conditions, so you can steer clear of trouble. Now compare that situation to managing your hybrid IT environment.
Dec 23, 2019   |  By Matthew Walker
The world of IT is changing and altering the face of the workforce. New technologies, like AI, cloud and IoT, have morphed IT infrastructure into an extremely complex beast and, in doing so, have impacted the work of those who manage it. Meanwhile the European Commission estimates there will be a shortage of 756,000 skilled IT workers by next year.
Dec 6, 2019   |  By Resolve Staffer
Light Reading’s Phil Harvey recently sat down with Resolve’s Larry Lien at Network Virtualization and SDN Americas to explore how communication service providers (CSPs) are benefitting from automation, what types of processes can be automated, how to successfully navigate the automation journey, and how Automation Centers of Excellence can accelerate digital transformation.
Mar 9, 2020   |  By Resolve
Artificial Intelligence for IT Operations, or AIOps, is very much in its infancy, and most IT Operations pros are still trying to figure out what it means. That's not to mention thinking about where to even start. Each chapter in this eBook provides a deeper understanding of AIOps with actionable steps to help you get started on the path to revolutionizing your IT Operations.
Mar 9, 2020   |  By Resolve
IT Service Management (ITSM) platforms drive increasing value over time by identifying, tracking, and reporting IT incidents. However, incident resolution needs are not fully addressed by an ITSM. Optimizing incident management is an important step to explore as validating, diagnosing, and resolving incidents today are often manual, time consuming, and can have dire consequences.
Mar 1, 2020   |  By Resolve
60% of organizations say incidents and outages cause IT team disruption and distraction*. While ServiceNow helps IT organize and manage incidents, Resolve seamlessly integrates ticket data from ServiceNow and accelerates incident resolution with automation.
Mar 1, 2020   |  By Resolve
Today's Security Operations Centers are inherently at risk. Plagued with skill shortages and increasing incident volume, CISOs need to counteract widespread threats-like phishing, exfiltration, ransomware and lost devices-fast. A unified Security Incident Response Platform helps expedite your response by optimizing processes and empowering your security team.
Feb 1, 2020   |  By Resolve
We hear a variety of reasons why security agents don't believe automation technology will work for them. Maybe they heard something from a peer or another technology vendor. Simply put, some of what you have heard, is an Automation Myth.
Mar 4, 2020   |  By Resolve
In this Video, Rob Kelsall provides an overview of how Resolve Insights integrates with CMDB in Cherwell to provide Automated Discovery and Dependency Mapping.
Jan 21, 2020   |  By Resolve
This demonstration video of RESOLVE showcases how our Automation platform can provide end-to-end automated network incident resolution (using a RAN hanged cell as the scenario).
Jan 2, 2020   |  By Resolve
Watch (in less than 5 minutes) how the RESOLVE Insights and Actions (AIOps+Automation) platform discovers abnormally high CPU utilization on a server and then executes a guided procedure to assist with troubleshooting the server. RESOLVE learns from similar events, offers up that information, and then asks if we want to fully automate the resolution procedure if it ever discovers a similar scenario again.
Oct 30, 2019   |  By Resolve
Resolve for automation with Splunk ITSI