Operations | Monitoring | ITSM | DevOps | Cloud

Ben Narramore, Director of Global Operations and Service Management at Playstation, discusses how BigPanda AIOps enables Sony’s Incident Management teams to move from reactive firefighting to proactive investigation. To learn more, watch the full webinar on How Sony expanded AIOps insights to Incident Management teams.

BigPanda Advanced Insight accelerates triage by giving NOC and Incident Management teams an automated, clear understanding of what’s happening within an incident and why. Whether in BigPanda or ServiceNow, teams gain real-time insights into impact, priority, and assignment.

Meet BigPanda Biggy AI, the interactive AI that’s purpose-built for incident responders. Powered by BigPanda’s AI-powered ITOps and incident management platform, Biggy streamlines troubleshooting for incident management by aggregating data such as observability tools, service history, informal and institutional knowledge, and more.

The New York Stock Exchange relies on AIOps to extract crucial incident insights, allowing IT teams to focus on innovation instead of manually investigating alert data. Chuck Adkins, CIO, shares how an AIOps tool helps the NYSE save time and resolve problems instead of searching through alerts to find them.

Use a powerful AI/ML-driven alert correlation engine to group related alerts into meaningful, actionable incidents in real time. BigPanda provides default correlation patterns and gives you the option to tailor patterns to your organization. #aiops #itoperations #incidentmanagement.

BigPanda transforms millions of events into a small number of actionable alerts, no matter where they originate, on a first pane of glass. Watch this video to learn more.

Even the best teams can encounter outages. Sometimes there's environmental anomalies in the data center or a component failure that leads to unplanned downtime. In this episode, we explore how IT teams can limit the impact of outages to business operations and resolve them when they arise.#itops #aiops #podcast.

What will 2023 hold for ITOps? As we look back to 2022, its stellar growth for many companies and positive hiring trends, we hope that 2023 is even more successful for those involved in ITOps. In this episode, we take a deep dive into #predictions for 2023 and the future of #ITOps.#aiops #ITOps #podcast.

BigPanda AIOps helps prevent and resolve IT outages by correlating IT noise into actionable insights, identifying visibility gaps across complex IT stacks, and automating actions to speed incident resolution.

BigPanda transforms IT data into actionable intelligence and automation, enabling incident response teams to increase uptime, efficiency, and velocity.