Operations | Monitoring | ITSM | DevOps | Cloud

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Latest posts

Why "why" is the wrong question to be asking after incidents with Dennis Henry of Okta

In last week’s episode of The Debrief, we had on Colette Alexander, Director of Engineering at HashiCorp, to discuss some of the myths around incident response. In that conversation, one of the myths we spoke about was the idea that asking “why” is better than asking “how.” And how, in reality, asking "how" allows you to focus more on the contributing factors that led to an incident happening, whereas “why” tends to single out a person, which can lead to a lot of blame.

Whose infrastructure is it anyway?

The recent McKinsey report, the state of cloud computing in Europe has exposed not only low returns, but also serious challenges for businesses embracing cloud as the basis of digital transformation. The first concern is that not only is the value of cloud ‘in isolated pockets and at subscale ’, but also that it is limited to the IT department. Whilst 75 percent of those surveyed reported either technology cost savings or productivity increases, only one-third have seen such savings beyond IT.

Upskilling your Network Operations Center

Many organizations are heavily investing in AI and automation to remove the burden of manual work and operational efficiency. However to drive their wide scale adoption, they also need employees who can collaborate effectively with the technology. To bridge that gap, companies can use upskilling to retain talent, mitigate risks to the business, and allow employees to grow their careers.

Grafana Cloud Synthetic Monitoring: How to simulate user journeys to ensure the best possible end-user experience

Here at Grafana Labs, we have a long-standing commitment to helping our users understand how their applications and services behave from an external point of view. This critical practice — known as synthetic monitoring — has been a key focus of ours for nearly a decade. Back in 2015, we released worldPing, our first product to help measure the user experience and improve website performance.

The Best 15 Interactive Dashboard Examples

Your organization, irrespective of its size, is likely creating a substantial amount of data, and deriving value and insights from this data is vital. This is where dashboards can assist you. With reporting dashboards, you can cut through the noise, and select the metrics that are pivotal to your team to begin visualizing them and the trend of these metrics through continuous monitoring, enabling your team to acquire actionable insights.

Migrating into the Future: A step-by-step guide to leaving your legacy NMS behind

Kentik's Josh Mayfield and Phil Gervasi dive into the essential steps and strategies for transitioning from traditional network management systems to more advanced, future-ready solutions. Learn how to update your network monitoring tools to adapt to the evolving demands of modern networks, understand the importance of streaming telemetry over SNMP, and get insights on leveraging new telemetry protocols. Whether you're looking to update your network's infrastructure or simply curious about the latest in network monitoring technology, this webinar is packed with valuable insights and practical advice.

Canonical releases Landscape 24.04 LTS

London, 30 April 2024. Today Canonical announced the availability of Landscape’s first LTS release. Landscape 24.04 LTS features a new versioned API, a new web portal with accessibility and performance in mind, and intuitive controls for software distribution. Landscape 24.04 LTS comprises Landscape Server and Landscape Client. With a modernised backend and web portal in place, engineering teams can work efficiently, focusing on patches and new features.

Improve incident triage with AIOps to reduce downtime

Downtime is expensive, both to your budget and your brand reputation. As IT outage costs increase, it’s critical to identify and prioritize incidents quickly to minimize the impact on your organization. In a recent survey of more than 400 global IT professionals, Enterprise Management Associates found that unplanned downtime costs average $14,056 per minute. That’s an increase of nearly 10% from 2022.

Kubernetes Cost Optimization: Tips and Best Practises

Kubernetes has become the go-to solution for container orchestration, but managing Kubernetes costs effectively is challenging for businesses aiming to optimize their IT expenditures. Let’s go through various types of costs associated with running Kubernetes and explore some key strategies and practical tips for Kubernetes cost optimization.

6 Steps to Follow if You're Looking to Elevate Your Video Gaming Experience

Video gaming has emerged as a prominent form of entertainment and relaxation for people of all ages. It's a way to escape the mundane, explore new worlds, and challenge our skills and reflexes. Whether you're a casual player looking to pass the time or a hardcore gamer aiming to climb the rankings, enhancing your gaming experience can significantly impact your enjoyment and performance. This post will guide you through six essential steps to elevate your video gaming experience, ensuring every session is as immersive and fulfilling as possible.