Operations | Monitoring | ITSM | DevOps | Cloud

ManageEngine

OpManager MSP: Your all-in-one solution for multiclient network management

The landscape of network management is undeniably growing in complexity, driven by several factors like: Businesses encountering challenges in managing their networks often turn to managed service providers (MSPs) to alleviate these burdens. MSPs face the pressure of managing these challenges within tight time frames. Additionally, they are tasked with ensuring equal attention to all the networks under their management. Failing to do so could result in a network slipping through the cracks.

Digital experience monitoring in Applications Manager

Digital experience monitoring (DEM) involves tracking the entire digital user journey of your applications, websites, APIs, and other digital services. It focuses on tracking the performance of your web application from the end user’s perspective, offering in-depth insights on user experience, app performance, and customer satisfaction.

Forward and reverse DNS lookups: What they are, why you need them, and how to configure them

Effectively managing the dynamics of domain name lookups through the DNS is crucial for boosting the speed and security of network connections. Forward and reverse DNS lookups, the yin and yang of network connections, translate human-friendly domain names into machine-readable IP addresses and vice versa, ensuring secure connections within both public and private networks.

IPAM and SPM: The missing piece for advanced network management

Phrases like “networks are the backbone of a business” are now ubiquitous, finding their way into many network-related blogs. We are not here to say the same thing again. Instead, we’re here to discuss managing your IP address space within OpManager. This blog explains how adding the IP address manager (IPAM) and switch port mapper (SPM) module within OpManager will enhance your monitoring game. Keep reading and we will tell you how to enable the add-on for free.

The ITOM Spotlight featuring Nutanix: Navigating the evolving infrastructure and operations landscape

In our recent ITOM Spotlight, experts from Nutanix and ManageEngine’s ITOM team delved into the transition of enterprises towards cloud platforms and hybrid solutions. They emphasized the crucial role of full-stack observability and AIOps in ensuring efficient IT management, and they covered the strategy for achieving comprehensive visibility into an enterprise’s stack through ManageEngine-Nutanix integration.
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Beyond reviews & ratings : Users perspective driven infographic on ManageEngine's ITOM solutions

ManageEngine offers a number of IT operations management (ITOM) solutions designed to streamline and enhance the management of IT services within organizations. Advanced capabilities, like enhanced full-stack observability, enterprise management, robust security and compliance, and tailored support for MSP ITOps, make ManageEngine's ITOM solutions adaptive for modern IT environments.

Getting started with ServiceDesk Plus Cloud - Masterclass 2024

In the first episode of Masterclass 2024, you can learn how to setup the basic and essential configurations to get started with ServiceDesk Plus Cloud. Also, during the session, we will showcase simple steps to configure your mail server in the application, setup simple customizations, and implement automation like technician auto-assign.

Analytics Plus webinar: 5 quick steps to drive service desk cost optimization

There's no getting around it—running a mature service desk is expensive. Naturally, a service desk's allocated budget and its yearly expenses are under immense scrutiny, with frequent calls to curtail spending. The good news is, optimizing service desk expenses is straightforward and effortless with analytics-driven service management. IT leaders can eliminate budget wastage, streamline asset management, and enhance service desk operations.

Achieve a positive digital end user experience with proactive website monitoring

In the modern era of technology, customers have high expectations for websites to be quick, dependable, and user-friendly. As the virtual representation of a company, a website plays a vital role in its success, making it essential for businesses to prioritize its efficient operation and top-notch performance. Any instances of downtime or sluggish loading speeds can result in end user frustration and a negative impression of the company. To guarantee a seamless and satisfactory experience for users visiting your site, it is crucial to have a strong website monitoring solution in place.