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Integration

The Future of Retail: Transforming Customer Experiences with IoT and Mobile Integration

Did you know that by 2023, the global Internet of Things (IoT) market in the retail industry is projected to reach a staggering $11.98 billion? This surprising statistic highlights the immense impact that IoT and mobile integration are having on the future of retail. As customer expectations continue to evolve, retailers are turning to these innovative technologies to deliver seamless, personalized experiences that enhance customer satisfaction and drive business growth.

Announcement: New Integration With Panther Labs SIEM

Observo.ai is excited to share that we now integrate with Panther Labs, a modern SIEM built for the cloud. This enables Panther users to leverage Observo.ai’s powerful telemetry data pipeline features. Observo.ai was created to help Security and DevOps teams solve their biggest telemetry problems. Using Artificial Intelligence, Observo.ai optimizes and transforms data from any source and routes it to the destinations where it has the most value.

Manage incidents seamlessly with the Datadog Slack integration

Modern, distributed application architectures pose particular challenges when it comes to coordinating incident management. DevOps, SREs, and security teams—often spread out across separate locations and time zones, and equipped with limited knowledge of each other’s services—must work quickly to collaboratively triage, troubleshoot, and mitigate customer impact.

Helpdesk integrations are here!

As you may know, StatusGator status pages allow end-users to submit what we call issue reports — problems with services that may not yet appear on your status page. You have always been able to get notified via email of those. But now you can also receive issue reports as tickets in your helpdesk. Integrations with Freshdesk, Freshservice or Zendesk have just been released.

ConnectWise PSA and Exoprise Integration

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

Exploring Advanced Segmentation Methods in Technology

The world of digital marketing is constantly changing and evolving. Currently, businesses are undergoing a significant upgrade in the methods they use to group their customers into segments. Previously, companies primarily segmented customers based on fundamental factors such as age, location, gender, and income level. But not anymore. Now, predictive analytics and machine learning technology are revolutionizing customer segmentation. By using advanced data analysis and artificial intelligence, businesses can get way more sophisticated and precise about categorizing customers into unique segments.

Add ITAM Capabilities to ServiceNow With InvGate Insight's Integration!

The InvGate Insight and ServiceNow integration enables you to add IT Asset Management capabilities to your service desk. Combining ITSM with ITAM functions comes with multiple benefits, including: If you want to integrate the two, just follow this step-by-step guide, and start managing your IT inventory with InvGate Insight from ServiceNow.

Evaluating the Business Case for Core Banking Integration

In the modern financial landscape, integrating core banking systems has become a critical consideration for financial institutions. Core banking integration refers to connecting a financial institution's core banking system with other systems or platforms to enhance operational efficiency, streamline processes, and improve overall customer experience. Given the complexity and potential impact of core banking integration, evaluating the business case for integration has become increasingly important for financial institutions looking to stay competitive and agile in the digital age.

5 Key Benefits Of Using Digital Platform Services

Running a business the­se days means racing to stay ahead. Companie­s look for ways to work smarter, get more done­, and beat the competition. One­ great strategy is using digital platform service­s. Digital platform se­rvices cover a lot of solutions. They assist with communication, te­amwork, marketing, and customer interactions. He­re are five big pe­rks of digital platform services that can supercharge­ your business success.